Patient Support Specialist I

1 week ago

Poughkeepsie, New York, United States Nuvance Health Full time
Job Overview

Role Summary: The Patient Care Technician I is responsible for delivering essential patient care and non-professional services. This role addresses the personal, physical, and emotional needs of patients across various age groups, including neonates, pediatrics, adolescents, adults, and geriatrics, while aligning with the values and policies of the Nursing Department and Medical Center.

Key Responsibilities:

  • Facilitates patient care by executing specific tasks as outlined in the scope of service and under the guidance of a Registered Nurse.
  • Assists with patient admissions, transfers, discharges, and transportation.
  • Records vital signs including Temperature, Pulse, Respirations, Blood Pressure, Oxygen saturation, weights, and Blood Glucose levels, promptly reporting any abnormalities to the primary nurse.
  • Exhibits proficiency in advanced skills such as oral suctioning, clean dressing changes post-RN assessment, tube feeding setup, and post-mortem care.
  • Engages in effective communication with healthcare team members to share critical information and resolve issues in a constructive manner.
  • Maintains accurate documentation on hospital forms using standardized abbreviations.
  • Participates in shift report exchanges with the RN and oncoming Patient Care Technicians.
  • Provides individualized care to patients and families, identifying and documenting special needs.
  • Utilizes educational resources and attends mandatory training to uphold unit competencies.
  • Ensures safe and efficient use of materials, equipment, and time.
  • Assists in emergency situations, including CPR and equipment retrieval, under the direction of the Code Blue Team.
  • Adheres to infection control practices and safety policies, including the use of two identifiers during procedures.
  • Contributes to the cleanliness and organization of the unit, including treatment rooms and common areas.
  • Embodies the REACH Values (Respect, Excellence, Accountability, Compassion, Honor).
  • Demonstrates consistent and reliable attendance.
  • Performs additional duties as necessary.

Qualifications:

  • High school diploma or GED required.
  • AHA BLS healthcare provider certification must be obtained within 90 days of hire.

Knowledge, Skills, and Abilities:

  • Basic understanding of high school-level subjects, including sciences and medical terminology.

Licensure and Certification:

  • No specific licenses or certifications required.

Working Conditions:

Manual: Requires some manual skills and dexterity.

Occupational: Involves some occupational risks.

Physical Effort: Requires very heavy physical effort, with the ability to exert up to 50 lbs. of force.

Physical Environment: May involve exposure to various environmental factors.

Company: Nuvance Health

Department: Oncology

Exempt Status: No

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