Front Desk Agent

3 weeks ago


Palm Desert, California, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information to guests about hotel services, facilities, and local attractions.
  • Handle requests for mail, messages, and packages in a timely and courteous manner.
  • Operate the front desk computer system and maintain accurate records.
  • Assist with emergency procedures and maintain a safe and secure environment for guests and staff.
Requirements
  • High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Knowledge of hotel products and services, as well as local area attractions and events.
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and a 401(k) retirement plan.


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