Customer Experience Representative
2 weeks ago
{"h1": "Customer Experience Representative", "h2": "Overview", "p": "At Enterprise Mobility Inc, we are committed to providing exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in delivering superior service to our customers. Your primary responsibility will be to provide friendly, efficient, and professional interactions with customers, ensuring their rental experience is seamless and enjoyable.", "h2": "Responsibilities", "ul": [{"li": "Meet and greet customers in a professional and timely manner"}, {"li": "Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services"}, {"li": "Use company-approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options, and other additional equipment"}, {"li": "Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information"}, {"li": "Answer incoming calls for reservations, rate quotes, general questions, and answers, provide information and resolution for customers, other branches, and other vendors"}, {"li": "Place outgoing calls for callback management and miscellaneous calls as assigned"}, {"li": "Assist in assessing the condition of rental upon return"}, {"li": "Notify management of any known customer problems"}, {"li": "Notify management of any known vehicle problems and any required vehicle maintenance"}, {"li": "Continuously build knowledge and skills, pursue on-the-job training and development opportunities, and any company-sponsored classroom training"}, {"li": "Perform miscellaneous and backup duties as assigned"}], "h2": "Qualifications", "ul": [{"li": "Must be at least 18 years of age"}, {"li": "Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years"}, {"li": "No drug or alcohol-related conviction on driving record in the past 5 years"}, {"li": "Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future"}, {"li": "Must have at least 6 months of customer service experience in a fast-paced environment"}, {"li": "Must have worked 12 months or more at most recent employer"}, {"li": "Experience working late evenings and weekends preferred"}]}
-
Customer Experience Representative
4 weeks ago
Denver, Colorado, United States Enterprise Mobility Inc Full timeCustomer Experience RepresentativeEnterprise Mobility Inc is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from initial contact to final resolution.Key...
-
Customer Experience Representative
3 weeks ago
Denver, Colorado, United States Enterprise Holdings Full timeCustomer Experience RepresentativeEnterprise Mobility is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from start to finish.Key Responsibilities:Meet and greet customers in a...
-
Customer Experience Representative
4 weeks ago
Denver, Colorado, United States Enterprise Holdings Full timeJob Title: Customer Experience RepresentativeEnterprise Mobility is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.Key Responsibilities:Meet...
-
Customer Experience Representative
2 weeks ago
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Registered Customer Experience Representative. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels.Key ResponsibilitiesProvide timely and effective...
-
Customer Experience Representative
2 days ago
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels.Key Responsibilities:Deliver outstanding customer experiences...
-
Customer Experience Representative
4 weeks ago
Denver, Colorado, United States Enterprise Mobility Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Enterprise Mobility Inc. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting our company-approved services and products.Key...
-
Customer Experience Representative
4 weeks ago
Denver, Colorado, United States Enterprise Mobility Inc Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Enterprise Mobility Inc. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a...
-
Customer Experience Representative
4 days ago
Denver, Colorado, United States Robinhood Full timeAbout RobinhoodRobinhood is a leading fintech company that's democratizing finance for all. Our mission is to provide accessible financial markets to everyone, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer support team,...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Core Services team as a Customer Experience Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels.As a Customer Experience Representative, you will be empowered to...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Representative to join our Core Services team at Robinhood Markets. As a key member of our team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels.Key ResponsibilitiesDeliver outstanding customer experiences through phone, email,...
-
Customer Experience Representative
6 days ago
Denver, Colorado, United States Artifact Uprising Full timeJob Title: Customer Experience Phone AgentAt Artifact Uprising, we're seeking a highly skilled Customer Experience Phone Agent to join our team. As a key member of our Customer Experiences team, you will be responsible for delivering exceptional service to our customers through phone interactions.Key Responsibilities:Respond to inbound customer calls...
-
Denver, Colorado, United States Robinhood Full timeAbout RobinhoodRobinhood is a leading fintech company that's democratizing finance for all. Our mission is to provide greater access to financial information and create a financial system everyone can participate in.Job SummaryWe're seeking a Customer Experience Representative to join our Core Services team. As a member of this team, you'll be the company's...
-
Customer Experience Representative
3 weeks ago
Denver, Colorado, United States Artifact Uprising Full timeCustomer Experience Phone AgentAs a valued member of our Customer Experiences team, you will play a crucial role in delivering exceptional service to our customers through phone interactions. Your primary responsibility will be to respond to inbound customer calls promptly and professionally, addressing their inquiries, concerns, and issues.Key...
-
Denver, Colorado, United States Robinhood Full timeAbout RobinhoodRobinhood is a leading fintech company that's democratizing finance for all. Our mission is to provide accessible financial markets to everyone, and we're committed to building a company that represents a variety of backgrounds, perspectives, and skills.Job SummaryWe're seeking a highly skilled Customer Experience Representative to join our...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Representative to join our Advanced Services team at Robinhood. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, resolving complex issues, and empowering them to learn and grow as traders.Key ResponsibilitiesDeliver...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Advanced Services Representative to join our team at Robinhood. As a key member of our Customer Experience team, you will be responsible for providing exceptional support to our customers with complex issues related to options trading and margin.Key ResponsibilitiesDeliver outstanding...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Representative to join our Advanced Services team at Robinhood. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, focusing on complex issues related to options trading and margin.Key...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Advanced Services Representative to join our team at Robinhood. As a key member of our Customer Experience team, you will be responsible for providing exceptional support to our customers with complex issues related to options trading and margin.Key ResponsibilitiesDeliver outstanding...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Representative to join our Advanced Services team at Robinhood. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, focusing on complex issues related to options trading and margin.Key...
-
Denver, Colorado, United States Robinhood Full timeAbout the RoleWe're seeking a highly skilled and customer-focused individual to join our Resolutions Desk team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing world-class service to our internal and external customers, resolving complex situations, and navigating ambiguity across our core...
