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National Sales Trainer

2 months ago

Irving, Texas, United States Abbott Full time

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Our Mission

We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

The Opportunity

This position works in our facilities, in the Diagnostics Division. We're seeking a highly skilled and experienced Sales Training Specialist to assist in the execution of training plans for our sales professionals. The ideal candidate will develop and deliver the education and preparation of our sales teams, including Account Executives, Ambassadors, District Managers, Enterprise Account Managers, and product-specific specialists.

Key Responsibilities

  • Work with the National Training Manager to implement training programs, certifications, and initiatives, including identification and prioritization of training needs through collaboration with the leadership team.
  • Identify, administer, and measure key indicators and assessment tools that ensure that new hire sales training participants have an understanding of all key areas: sales process, product information, internal processes including but not limited to Salesforce, Power BI, and Definitive Healthcare.
  • Assist with Product Managers in implementing training programs to support acquisition and value expansion goals.
  • Keep up to date on all product information, marketing strategies/initiatives to serve as an ongoing key resource for new hires beyond formal training.
  • Provide product demo excellence capabilities on key products.
  • Provide expert-level product demonstrations on key products to attendees.
  • Work with the training manager to identify unmet training needs and help create a curriculum to facilitate the necessary training.
  • Establish and maintain communication channels with sales District Managers and Training colleagues to gather feedback on current training offerings and future needs.
  • Develop and maintain a repository of required competency measures by Global Training, including but not limited to exams, quizzes, certifications, role plays, projects, and assigned video content.
  • Manage content in the learning management system.
  • Stay current on market trends, assessing the potential impact on customer groups and designing the training curriculum accordingly.

Requirements

  • Bachelor's degree.
  • 5+ years' experience in overall business experience, with 3+ years of experience in medical devices or diagnostics industry.

Preferred Qualifications

  • 5+ years of related experience in diagnostic, medical devices, or capital equipment sales, service, or sales support roles, with 2+ years of experience in sales training.
  • Demonstrated track record of high achievement.
  • Excellent leadership, organization, communication, and interpersonal skills.
  • Delivering effective virtual and in-person training experiences.
  • Must have an understanding of basic learning principles and adult learning theory.
  • Proven presentation and consultative skills necessary; experience presenting or facilitating workshops for various stakeholders.
  • Proficient skills in Microsoft suite of products with demonstrated expertise in PowerPoint.
  • Demonstrated excellent communication skills; ability to prepare effective written evaluations and recommendations for improvement.
  • Experiences as a user or administrator of a learning management system.
  • Experience managing multiple priorities and stakeholders. Demonstrated ability to take appropriate decisions, communicate effectively, and focus on continuous improvement of work products.
  • Demonstrated ability to utilize internal resources, work in a matrix environment, effectively plan, and work with other sales/technical trainers.