Client Relationship Manager
3 days ago
We are seeking a highly skilled Client Relationship Manager to join our team at CoStar Group. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.
Key Responsibilities- Client Relationship Management
- Develop and maintain strong relationships with clients to ensure high levels of satisfaction and retention.
- Act as the primary point of contact for clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Lender Product Expertise
- Provide in-depth knowledge of CoStar Risk Analytics' lender products and credit risk models to clients.
- Communicate the value of our products and services to clients, identifying opportunities for growth and expansion.
- Business Development
- Identify and pursue new business opportunities with clients, working closely with the sales team to drive revenue growth.
- Develop and implement client retention strategies to ensure high levels of satisfaction and retention.
- Communication and Collaboration
- Communicate effectively with clients, colleagues, and other stakeholders to ensure seamless collaboration and information sharing.
- Work closely with the sales team to ensure alignment on client needs and goals.
- Education
- Bachelor's degree from an accredited, not-for-profit University or College is required.
- Experience
- 5+ years of relevant commercial real estate, banking, insurance, investment management, accounting, or related experience.
- Direct client-facing and interaction experience.
- Skills
- Excellent written and communication skills.
- Strong working knowledge in Microsoft Office Suite (Excel, Word, and PowerPoint) and financial modeling.
- Excellent analytical and problem-solving skills.
- Education
- Master's degree in finance, economics, real estate, or accounting preferred.
- Experience
- Preferred to have experience in CRE lending.
At CoStar Group, we offer a comprehensive benefits package, including:
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Virtual and in-person mental health counseling services for individuals and family
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
- Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups
- Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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