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Client Relationship Manager

2 months ago

Boston, Massachusetts, United States Gupta Media Full time
Client Services Manager at Gupta Media

Gupta Media, a prominent advertising agency with a diverse global clientele, is on the lookout for a Client Services Manager to enhance our vibrant team. This role is pivotal in managing essential client partnerships and overseeing marketing initiatives. As the central point of contact, you will ensure effective communication between our internal teams and clients, leading to exceptional performance marketing outcomes.

Key Responsibilities:
  • Oversee account management for significant clients, ensuring the effective planning and execution of marketing strategies.
  • Establish project scopes and timelines, track progress, and ensure client expectations are consistently met throughout the campaign duration.
  • Serve as the main point of contact between clients and internal teams, converting client requirements into actionable strategies.
  • Gain a comprehensive understanding of client goals and advocate for their interests within the agency.
  • Identify avenues for business expansion with clients and propose new initiatives that align with their objectives.
  • Maintain open communication to foster client satisfaction and trust.
Qualifications:
  • Bachelor's degree in Marketing, Advertising, Business Administration, or a related discipline.
  • 5+ years of experience in account or project management within a marketing or advertising agency.
  • Strong grasp of performance marketing, creative campaign development, and marketing strategy.
  • Proven experience in managing multiple client accounts and delivering projects within budget constraints.
  • Outstanding communication and interpersonal skills with a solution-oriented approach.
  • Highly organized with the capability to prioritize tasks in a dynamic environment.

At Gupta Media, we celebrate a diverse and inclusive culture that appreciates a wide range of perspectives and ideas. Together, we can shape the future of advertising.

Gupta Media operates with an office-first model while providing flexibility to its employees.