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Client Relationship Executive, Agile Sales

2 months ago

Boston, Massachusetts, United States Smartcat Full time
Job OverviewAbout Smartcat

Founded in 2016, Smartcat is dedicated to assisting global enterprises in the creation and management of their multilingual content. Today, we stand as the pivotal language AI platform for enterprises worldwide.

Our tailored language AI transforms content across various formats into any language, from documents to videos and intricate websites, simplifying global operations for corporate teams. Additionally, it empowers users to generate new content by leveraging a multilingual enterprise library.

Over 1,000 global companies, including 25% of the Fortune 500, rely on Smartcat to convey their innovations and ideas across the globe.

Our vision is to create a world where access to innovations and ideas is equitable.

Smartcat is supported by prominent investors such as Matrix Partners and FJ Labs, among others, who focus on SaaS, marketplaces, and AI. Notable names in their portfolios include HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora. Despite economic challenges, Smartcat is experiencing a remarkable growth rate of 150% year-over-year, combining a high-growth environment with financial stability and long-term strategic planning.

Mission

We are seeking a seasoned sales professional to join our team, responsible for cultivating relationships, driving revenue, and securing business with small to medium-sized enterprises. This role emphasizes proactive outreach, with a focus on building a pipeline primarily through outbound efforts (80/20). We require a dynamic, organized individual with exceptional communication skills. Your mission will be to identify, source, and close ideal customer prospects, pursuing both inbound and self-sourced leads while collaborating closely with cross-functional teams to meet collective objectives. Your success will be measured by your contribution to Smartcat's industry-leading revenue growth rate of 200–400% annually.

Your Responsibilities

  • Consistently achieve or surpass quarterly ARR targets with clients that have significant translation expenditures.
  • Oversee and manage the sales cycle from qualification to closure.
  • Regularly meet or exceed monthly KPIs, including pipeline generation, deal velocity, and quota progression.

Qualifications

  • Experience in the translation sector or a minimum of 2 years in SaaS sales (preferred), focusing on subscription models.
  • Utilize your background to articulate our mission of revolutionizing the global translation landscape.
  • Develop and maintain a robust pipeline of potential clients through outbound sales and territory expansion.
  • Demonstrated success in prospecting new business opportunities.
  • Strong foundational sales skills and business acumen.
  • Navigate complex deals from initial contact to closure in a fast-paced sales environment.
  • Engage and consult with inbound leads and marketing-generated opportunities.
  • Prepare and deliver software demonstrations to prospects, guiding them through the purchasing process.
  • Employ sales automation tools to monitor sales activities.
  • Engage with key decision-makers (Directors and VPs).
  • Exhibit excellent communication skills to facilitate interactions with colleagues, customers, and partners.
  • Possess a friendly demeanor and a high tolerance for diverse cultures, fostering positive relationships with users worldwide.
  • Maintain a comprehensive understanding of our product vision and strategy, as we aim to establish a market network for the global translation industry.
  • Adopt a data-driven approach to business, allowing metrics to gauge success.
  • Contribute your insights and strategies to enhance our company's values, culture, and future vision.
  • Feel fulfilled only after achieving and exceeding your objectives.
  • Embrace the challenges of a startup environment, ready to adapt as the company evolves. A positive attitude is essential in our rapidly changing, high-growth setting.
  • Demonstrate the ability to work independently while collaborating within a team to achieve shared goals.
  • Possess a strong work ethic and a passion for achieving results.
Why Join Smartcat?
  • Fully Remote Team
    We are a diverse team of over 200 enthusiastic individuals spread across more than 30 countries, having embraced a fully remote work model since 2020.
  • Innovating a $50 Billion Industry
    Smartcat's groundbreaking business model addresses the $50B language translation market, enabling enterprise users to transition from traditional outsourcing to an AI-powered SaaS solution that delivers high-quality results efficiently.
  • Impactful Role Driving Innovation
    Be part of a transformative journey, reshaping the global language industry while enhancing how countless individuals work and share knowledge worldwide.
  • Join Us on Our Growth Journey
    We seek someone to play a vital role in our exciting transition from a post-Series C startup to a company exceeding $100M in ARR and achieving a $1B valuation.
  • Smartcat Culture: Embracing Diversity and High Performance
    We are committed to fostering a culture that values respect and appreciation for diverse backgrounds while maintaining a strong focus on results and transparent communication. We strive to create an inclusive environment where team members can be their authentic selves, firmly opposing discrimination and harassment.