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Client Relationship Lead, Boston
3 months ago
Client Relationship Lead at Neiman Marcus Group
Neiman Marcus Group stands out as a business that prioritizes relationships and embodies love in all aspects of its operations - for customers, associates, brand partners, and communities. With a strong legacy of innovation and a culture of Belonging, the company is focused on Revolutionizing Luxury Experiences. Its portfolio includes renowned brands such as Neiman Marcus and Bergdorf Goodman.
Your Role
- Cultivate relationships with diverse client segments within the store/market
- Develop and implement best practices to achieve Client Development KPIs collaboratively with Brand Experience
- Lead Client Development initiatives in-store in partnership with the Client Development Market Manager and Store Leadership Team
- Utilize digital tools to enhance and nurture relationships
- Identify opportunities to enhance connections with top clients for Private Client Relations programs
- Collaborate with Brand Experience on coordinating in-store experiences like the Fitting Room Experience and events
What You Bring
- 2-4 years of experience in luxury retail fashion
- Ability to establish strong working relationships
- Proficiency in Microsoft Office Suite
- Flexible work schedule
- Physical requirements may include standing, bending, climbing stairs, and lifting up to 10 pounds
Inclusive Benefits
Neiman Marcus Group offers a comprehensive range of benefits to its associates, including:
- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
About Neiman Marcus Group
As a leading multi-brand luxury retailer in the U.S. with a vast array of desirable brand partners, Neiman Marcus Group focuses on delivering exceptional products and services through its investments in data and technology. The company's NMG|Way culture, driven by its diverse and talented workforce, aims to create extraordinary experiences through in-store, eCommerce, and remote selling channels. Neiman Marcus Group is dedicated to fostering innovation, belonging, and diversity, with a commitment to providing equal employment opportunities and accommodations for all. For more information about the company and its benefits, please visit the career site.
