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Program Metrics Management Specialist

2 months ago

Washington, Washington, D.C., United States Absolute Business Solutions Corp (ABSC) Full time
Program Metrics Management Support

ABSC is seeking a highly motivated individual with strong interpersonal skills to support the NGA mission in Washington, DC. This role serves as a key member of the program team, working closely with government leads and PM/CORs to assist with program contractual metrics and warfighter technical user metrics development, validation, and alignment.

Key Responsibilities:
  • Communicate design concepts and research findings to team members and stakeholders through presentations, reports, and other mediums
  • Develop a deep understanding of our products, internal tools, strategic priorities, stakeholder needs, and key customer segments
  • Support the program Intellectual Property Steering Committee and support NGA, IC, and program Steering Groups, Advisory Groups, and Governance Boards as required
  • Support government leads in establishing and managing strategic thresholds and objectives
  • Support government leads with strategic customer/user, engineering, and acquisition metrics to ensure program adherence to strategic documents
  • Track and manage vendor licenses and requirements aligned to this effort, including financial analysis
  • Utilize metrics from various resources to understand quantitative needs for the project
  • Design, plan, and conduct face-to-face engagements using human-centered principles to find qualitative understandings about the needs of the users
  • Conduct user research, including interviews, surveys, and usability testing, to understand the needs and behaviors of the target audience
  • Support the creation of Human-Centered Design (HCD) artifacts, such as user personas, user journeys, content inventories, and wireframes, to propose and communicate design decisions with stakeholders and the integrated project team
  • Synthesize research findings to identify key insights and design opportunities
  • Support government leads in data collection and data analysis activities
  • Support government leads in dashboard creation with tools, including Tableau, Kibana, ESRI, and ArcGIS
  • Ensure programmatic alignment and adherence to the NGA Vision, DDI, and AI/ML program priorities
  • Build strong relationships and collaborate effectively with stakeholders within the DoD and the IC community
  • Seek input from multiple constituents and stakeholders to drive innovative solutions
Requirements:
  • Specialized budget execution experience in the IC or DOD
  • Specialized planning and programming experience, including the development of budget submissions and budget narratives
  • Experience with PRISM and/or GEO-F financial software is desired
  • Proficiency in appropriations law as it applies to budget execution is desired
  • Experience in drafting Congressional Justification Books and Congressional Budget Justification Books is desired
Education:
  • Bachelor's degree from an accredited university or five years of experience deriving metrics from various resources to understand quantitative needs for a project, either programmatic or technical in nature
Desired Education:
  • Degree in Human-Computer Interaction, Human-Centered Design, Information Science, User Experience Design, Interaction Design, Visual Communication Design, Computer Science, Data Science, Statistics, Psychology, or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks
  • Or a Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience working in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work for two years

ABSC is a technology and services company that combines the agility of a small business with proven processes refined over more than two decades in business. We specialize in supporting public sector clients in the Intelligence, Defense, Health, and Safety areas. Our team stands ready to deliver the next generation of programs, personnel, and solutions to help advance our federal government customers' driving innovation, agility, and security across all mission areas.

Some of our benefits include:

  • 4 weeks of PTO plus 11 Federal Holidays
  • Retirement Planning – 401k Fully Vested with Match
  • Tuition Assistance Program – Annual contributions to help you pay down your loans
  • Annual Health and Wellness Allowance – buy an Apple Watch, a treadmill, or hit the gym on us
  • Career Development – 5,250 Annual Funds to spend on Education and Training
  • Volunteer Time Off – Annually, all employees can spend 8 hours directly supporting a charity of choice
  • Charitable Match – ABSC matches up to $250 of an employee's donation to a qualifying charity
  • Paid Parental Leave – Employees receive 3 weeks of paid parental leave at 100% pay
  • Referral Program – We pay for internal and external referrals
  • LOV Awards – Earn bonus awards throughout the year from our Living Our Values awards program