IT Systems Manager

3 weeks ago

Washington, Washington, D.C., United States Metrics LLC Full time
Job Summary

Metrics LLC is seeking a highly skilled IT Systems Manager to support the Department of Veterans Affairs (VA) Office of Operations Security and Preparedness (OSP). This on-site position is based in Washington, DC. The IT Systems Manager will play a key role in managing and supporting IT systems and services critical to the VA's mission.

Key Responsibilities:

  • Leading the administration, development, and support of VA information technology systems and services, including data storage, network infrastructure, and software applications.
  • Managing the design, implementation, and maintenance of IT solutions to ensure the timely, relevant, and secure dissemination of information to VA stakeholders.
  • Providing expertise in evaluating and developing IT strategies for system modernization, operational improvements, and legacy system integration.
  • Supporting and maintaining VA's information assurance practices, ensuring systems meet security protocols and comply with federal regulations.
  • Conducting assessments of existing IT systems and recommending enhancements to improve functionality, efficiency, and security.
  • Managing web-based systems, document storage applications, and operational models to enhance data accessibility and security.
  • Coordinating with VA personnel and contractors to ensure the seamless integration and operation of IT systems.
  • Overseeing troubleshooting activities, identifying and resolving technical issues related to networks, databases, and IT systems.
  • Implementing best practices for data governance and ensuring compliance with VA's data protection policies.
  • Creating and maintaining technical documentation, including system configurations, user guides, and network diagrams.
  • Supporting VA system users by providing training and technical guidance as needed.

Requirements:

  • Bachelor's degree.
  • Minimum of 3 years of relevant experience.
  • Proven experience with IT system design, implementation, and support, particularly in government or enterprise settings.
  • Strong knowledge of information security protocols and data governance practices.
  • Familiarity with VA systems and operations is preferred.
  • Experience with web-based designs, data storage, and operational systems, particularly within a secure, regulated environment.
  • Proficiency with network management tools, database management, and IT troubleshooting techniques.
  • Knowledge of Emergency Management Operations, Security, and Law Enforcement is preferred.
  • Strong problem-solving skills, with the ability to diagnose and resolve technical issues.

Benefits:

Metrics LLC offers a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, life insurance, paid time off, and paid holidays. We also provide a 401(k) retirement plan with matching contributions.

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