Client Account Coordinator

2 weeks ago


Fitchburg, Massachusetts, United States United States Cold Storage Full time

Key Responsibilities:
The Customer Account Specialist will be tasked with delivering exceptional Customer Service support and direction for their designated site.

The Customer Service division manages all client inquiries, order processing, generating daily reports, and collaborates closely with various departments to ensure all client needs are addressed promptly.


Position Overview:

  • Managing cross-dock operations
  • Handling product holds and addressing urgent client shipments
  • Confirming inventory levels and alerting clients of possible shortages
  • Evaluating receipts and outbound charges
  • Processing inventory holds and releases
  • Responding to phone inquiries
  • Investigating OS&Ds and compiling reports
  • Recording inbound and outbound orders
  • Timely order entry for scheduled shipments
  • Adjusting logs and making necessary corrections
  • Investigating client inquiries
  • Monitoring turnaround times
  • Ensuring electronic transactions are processed without issues
  • Managing import and export tasks
  • Promptly executing Trace requests
Cross-training for shipping office duties for weekend rotation

Position Specifics:

  • Department Location - Customer Service

Reports To:
Customer Accounts Manager

Travel Requirements:
May Vary

  • Job Type, EEO, and

Job Code:
Part-Time

Qualifications We Seek:

Education

  • High School Diploma preferred

Experience

  • 1 to 3 years preferred.
  • Strong communication skills, both written and verbal.
  • Proficiency in PC usage, leadership, and organizational skills are advantageous.
  • Familiarity with AS400, SAP, Word, Excel, and PowerPoint preferred.
  • Experience with warehouse documentation preferred.


Other Skills Required: The physical demands outlined below are representative of those required of an individual performing the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong arithmetic, reading, and typing abilities
  • Ability to sit and/or stand for extended periods
  • Capability to see, speak, and hear
  • Willingness to work overtime as necessary
  • May require physical effort associated with computer usage, or occasional standing, walking, and lifting necessary for daily tasks.
  • Ability to comprehend and follow verbal and written instructions as well as company policies.
  • A proactive individual who can work independently and collaborate with others
  • Adhere to safety protocols at all times.
  • Ability to manage stress and meet productivity standards

Standard Expectations:

  • Maintain a professional demeanor in appearance and communication.
  • Engage in staff and/or client meetings as required.
  • Take initiative to prevent any non-conformities related to product, process, and quality systems.
  • Identify and document any issues related to product, processes, and/or quality.
  • Recommend or provide solutions through appropriate channels.
  • Verify the implementation of solutions.
  • Follow established security protocols at all times while on site.
  • Participate in Safety and Educational Training.

Benefits:
A reputable company with a dedicated workforce.

Full-time employees not under contract are offered: 401K and Educational Assistance after one year, if elected Blue Cross Blue Shield and after 90 days of service, Company Life Insurance, along with various other attractive benefits.



Additional Notes:

  • The above job description may not encompass all tasks necessary to fulfill the role.
  • Job functions may differ based on operational area. The job description outlines the most common tasks the associate will be expected to perform in this role.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Fitchburg, Massachusetts, United States United States Cold Storage Full time

    Key Responsibilities: The Client Account Coordinator will play a crucial role in delivering exceptional Customer Service support for their designated area. The Customer Service division is tasked with managing all client inquiries, processing orders, generating daily reports, and collaborating closely with various departments to ensure prompt resolution of...


  • Fitchburg, Massachusetts, United States United States Cold Storage Full time

    Key Responsibilities: The Client Account Coordinator will play a vital role in delivering exceptional Customer Service support for their designated site. The Customer Service division addresses all client inquiries, processes orders, generates daily reports, and collaborates closely with various departments to ensure that all customer needs are met...

  • Route Coordinator

    6 days ago


    Fitchburg, Massachusetts, United States JYL Transportation, Inc. Full time

    About JYL Transportation, Inc.JYL Transportation, Inc. is a leading transportation company that provides reliable and efficient services to its clients. We are seeking a highly skilled and experienced Route Coordinator to join our team.Job SummaryThe Route Coordinator will be responsible for building and managing routes for our fleet of over 60 drivers. This...


  • Fitchburg, Massachusetts, United States COLOURS INC Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and results-driven individual to fill the role of Commercial Account Specialist, specializing in the sales and service of commercial and industrial coatings. This role requires a candidate with strong sales acumen, account management skills, and a deep understanding of the coatings industry.Key...


  • Fitchburg, Massachusetts, United States Certco Full time

    Are you a seasoned accounting expert aiming to contribute significantly to a vibrant and expanding organization? Certco, Inc. is in search of a skilled Tax and Accounting Supervisor to enhance our operations.In this position, you will deliver extensive retail accounting assistance to our member stores while also undertaking vital duties in corporate taxation...


  • Fitchburg, Massachusetts, United States Commonwealth of Massachusetts Full time

    Job Title: Accountant, Financial ServicesPosition Overview:This role is essential for managing financial transactions and ensuring the accuracy of financial records. The Accountant will be responsible for processing payments and overseeing expenses by receiving, verifying, and reconciling invoices.Key Responsibilities:1. **Invoice Management:** Receive and...


  • Fitchburg, Massachusetts, United States Redline Powersports Full time

    Job OverviewRedline Powersports is a leading dealership in the Richmond, VA area, offering an extensive selection of new and pre-owned ATVs, boats, motorcycles, PWCs, and UTVs. We are seeking a highly motivated and detail-oriented individual to fill the role of Inventory Specialist.Key ResponsibilitiesPreowned Inventory ManagementOversee the entire lifecycle...


  • Fitchburg, Massachusetts, United States Commonwealth of Massachusetts Full time

    Position Overview:This role involves managing financial transactions and ensuring accurate processing of invoices within the Commonwealth of Massachusetts. The selected candidate will be responsible for maintaining financial records and ensuring compliance with established policies.Key Responsibilities:1. Process and verify invoices, ensuring all...


  • Fitchburg, Massachusetts, United States Millennium Power Services Full time

    Job OverviewCompany: Millennium Power Services, a prominent provider of sales and maintenance solutions for essential line valves, actuated valves, and more.Location: Operating in various regions.Role Summary: We are in search of a seasoned Account Manager located in Virginia or Maryland to enhance sales performance and oversee current client...


  • Fitchburg, Massachusetts, United States Millennium Power Services Full time

    Job OverviewCompany: Millennium Power Services, a prominent provider of sales and maintenance solutions for essential line valves, actuated valves, and related products.Location: Opportunities available in various regions.Role Summary: We are in search of a skilled Account Manager located in Virginia or Maryland, tasked with enhancing sales performance and...


  • Fitchburg, Massachusetts, United States Millennium Power Services Full time

    Job OverviewCompany: Millennium Power Services, a prominent provider of sales and service solutions for essential line valves, actuated valves, and more.Location: Positions available in various regions.Role Summary: We are looking for a seasoned Account Manager to enhance sales performance and oversee current client relationships.Key Competencies:Proactive...


  • Fitchburg, Massachusetts, United States Certco Inc Full time

    Job OverviewAre you a seasoned accounting expert aiming to drive substantial change within a vibrant and expanding organization? Certco, Inc. is on the lookout for a skilled Accounting/Tax Manager to enhance our operations. In this capacity, you will deliver extensive retail accounting assistance to our affiliated stores while undertaking vital duties in...


  • Fitchburg, Massachusetts, United States LUK Inc. Full time

    Job OverviewTIL Services Coordinator - The ideal candidate will demonstrate initiative and be accountable for the daily management and supervision of Transition to Independent Living (TIL) Services. This role is pivotal in the Fitchburg region, where the candidate will lead and oversee a dedicated team in a collaborative setting.Key responsibilities...


  • Fitchburg, Massachusetts, United States LUK, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Human Resources Assistant to support the operation of our Human Resources Department. As a key member of our team, you will play a vital role in coordinating administrative functions and assisting in the development of HR policies.Key ResponsibilitiesSupport the Director of Human Resources in...


  • Fitchburg, Massachusetts, United States LUK, Inc. Full time

    Position OverviewHR Administrative CoordinatorThe HR Administrative Coordinator is essential in facilitating the functions of LUK's Human Resources Division. This role involves collaborating closely with the Human Resources Director to manage administrative tasks and contribute to the formulation of HR policies within the organization.Qualifications:Ideal...


  • Fitchburg, Massachusetts, United States Making Opportunity Count Inc Full time

    About Making Opportunity Count Inc: We are a dedicated non-profit organization focused on fostering positive transformations and improving the quality of life for individuals and families in Central Massachusetts. Our mission revolves around community development, delivering essential services, and enhancing overall well-being. Our passionate team is united...

  • Logistics Scheduler

    6 days ago


    Fitchburg, Massachusetts, United States JYL Transportation, Inc. Full time

    About JYL Transportation, Inc.JYL Transportation, Inc. is a reputable transportation company that has been serving the Central and Western Massachusetts region since 2007. With a diverse fleet of over 30 vehicles, including wheelchair-accessible vehicles, we provide reliable and efficient transportation services to our clients.Job SummaryWe are seeking a...

  • Parts Coordinator

    2 weeks ago


    Fitchburg, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a prominent waste management organization dedicated to providing essential waste solutions to communities and customers, supported by a workforce of 2,100 professionals. Our commitment lies in safeguarding the environment for future generations while addressing the needs of today. As a vertically integrated entity, WIN Waste...

  • Parts Coordinator

    1 week ago


    Fitchburg, Massachusetts, United States WIN Waste Innovations Full time

    Job Overview WIN Waste Innovations is a leading provider in the waste management sector, dedicated to offering vital waste management services to both customers and communities through our dedicated workforce of 2,100 professionals. Our mission emphasizes environmental sustainability for future generations while addressing the needs of today. WIN Waste...

  • Parts Coordinator

    2 weeks ago


    Fitchburg, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a leading provider in the waste management sector, dedicated to offering vital waste management services to both customers and communities, supported by our skilled workforce of 2,100 employees. Our commitment lies in safeguarding the environment for future generations while addressing the needs of today. As a vertically integrated...