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Facilities Systems Coordinator

2 months ago

Fitchburg, Massachusetts, United States Making Opportunity Count Inc Full time

About Making Opportunity Count Inc: We are a dedicated non-profit organization focused on fostering positive transformations and improving the quality of life for individuals and families in Central Massachusetts. Our mission revolves around community development, delivering essential services, and enhancing overall well-being. Our passionate team is united by a commitment to making a significant difference in the lives of those we serve.

Benefits: We provide an array of exceptional benefits designed to support your work-life balance and overall job satisfaction.

Our benefits typically include:

  • Comprehensive Health, Dental, and Vision Insurance
  • Company-Funded Life Insurance and Long-Term Disability Coverage
  • Flexible Spending Accounts
  • Generous Paid Time Off including 13 Vacation Days
  • 12 Sick Days
  • 13 Paid Holidays
  • Hybrid Work Options
  • Assistance with Student Loan Forgiveness
  • Tuition Reimbursement
  • Pet Insurance
  • Employee Discounts
  • Opportunities for Professional Development
  • Immediate Employer Contributions to 403b with Full Vesting on Day One

PRIMARY ROLE: Responsible for the maintenance and management of various facility systems.

Key Responsibilities:

  • Supervise all aspects of daily maintenance, repairs, updates, and training related to diverse technical systems supporting the facilities department.
  • Conduct site visits to all locations to update, repair, or modify devices and technical systems as necessary.
  • Provide assistance to local Facilities Assistants, particularly in the upkeep and management of building systems.
  • Utilize GPS and other tools for tracking and managing fleet requirements.
  • Coordinate and execute repairs as needed.
  • Oversee the physical infrastructure of employee workstations, VOIP systems, HVAC controls, A/V systems, and building security measures.
  • Facilitate user-level adjustments and training on various systems.
  • Perform routine checks of system parameters and controls, such as verifying user access lists and testing phone call routing.
  • Assist in planning and executing system relocations and modifications, especially during construction or remodeling projects.
  • Collaborate with program staff to align system needs and building readiness with staff and client schedules.
  • Maintain effective communication with staff, vendors, and management through various channels, including email and ticketing systems.
  • Work alongside contractors and other professionals during repairs, installations, and related projects.
  • Support the Facilities Manager and VP of Facilities in local initiatives, including the implementation of emergency plans and the management of local fleet needs.
  • Perform additional duties as assigned within the scope of the position.

Qualifications:

  • High School diploma or equivalent required.
  • Must pass a background check.
  • Valid driver's license and reliable transportation for travel between facilities.
  • Basic knowledge of cabling, mounting, installations, and repairs of common building systems.
  • Proficient in the use of hand and electrical tools.
  • Ability to interpret technical manuals and drawings.
  • Capability to work from heights safely.
  • Strong written and verbal communication skills.
  • Dependable, organized, and self-motivated.
  • Physical ability to lift and move items, with or without assistance.
  • Position involves approximately 50% desk work and 50% mobility for on-site repairs and installations.

Physical Demands and Work Environment:

The physical demands and work environment described are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities. The employee is frequently required to sit, stand, walk, talk, use a keyboard, and climb stairs. The employee must occasionally lift and/or move up to 50 pounds and must be able to drive a vehicle as needed.

Our Commitment: At Making Opportunity Count Inc, we prioritize our organizational culture and strive to create a workplace where every individual feels valued and empowered. This commitment is reflected in our:

  • Non-Profit Environment: Our values-driven atmosphere emphasizes making a meaningful impact in the community.
  • Diversity, Equity, and Inclusion: We actively promote and celebrate diversity, ensuring equitable opportunities for all employees.
  • Career Advancement: We are dedicated to the growth of our employees, offering training programs, mentorship, and opportunities for advancement.

We believe in the potential of individuals and the power of diversity to drive innovation and success. We encourage all applicants to consider joining our team, as your unique experiences and perspectives are vital to shaping the future of Making Opportunity Count Inc.

Compensation: Annual salary range of $25,000 - $28,000.