Assistant Manager of 360 Lounge Operations
2 weeks ago
Position Overview:
We are committed to attracting exceptional individuals who embody our dedication to providing outstanding service to our guests. Characteristics such as ambition, commitment, meticulousness, and a friendly demeanor are essential to our ethos.
Role Summary: As the Assistant Manager of the 360 Lounge, you will ensure the operational excellence of the bar and lounge area. You will oversee and manage all facets of service, including both Bottle and Table Service.
Key Responsibilities:
- Foster an environment of exceptional guest service.
- Exhibit collaborative, relationship-focused, and respectful interactions.
- Oversee Food Cost management in alignment with budgetary goals.
- Supervise Labor Costs to meet budgetary expectations.
- Develop Budgets and Forecasts based on provided guidelines.
- Collaborate with leadership to create and implement Cocktail Bottle and Food Service menus.
- Train Bartenders and Servers on all menu item recipes.
- Manage beverage orders as per the menu and ensure consistent quality in food execution.
- Ensure compliance with sanitation and safety regulations.
- Design training programs for team members to enhance their beverage knowledge and operational skills.
- Engage with guests to gather feedback on beverage, food, and service quality.
- Utilize various systems proficiently, including Ordering and Payroll, Point of Sale, and participate in monthly Menu Engineering meetings.
- Conduct performance evaluations for team members as required.
- Perform additional duties as assigned, including providing support to the Beverage Manager for operational consistency.
- Associate's degree in Hospitality or a related field, with 5-7 years of progressive experience in a high-volume bar or nightclub setting, or an equivalent combination of education and experience.
- Demonstrated success in revenue generation and delivering high-quality service.
- Comprehensive knowledge of bartending and spirits.
- Willingness to work in a smoking environment.
- Adherence to company health and safety protocols is essential.
- Certification as a Level One Sommelier or Cicerone.
- Bilingual skills are advantageous.
Regular shifts available.
Opportunity awaits
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