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Senior Partner Relations Manager
2 months ago
In a divided world, we motivate individuals to accomplish remarkable achievements collectively. Our objective is to assist organizations in harnessing the potential of inspiring communication to flourish in the Narrative Age. Our award-winning communication platforms - intranet, employee application, and email - provide experiences that enhance engagement and inspire both hearts and minds.
We are headquartered in Chemnitz, Germany, with offices in various locations globally. Our diverse team comprises over 750 employees from more than 45 nationalities, and we serve a growing clientele of over 2200 customers eager to transform their employee experience. We are in a phase of rapid expansion, post-Series E funding, and our customers appreciate our offerings.
As our new Senior Partner Relations Manager for the North America region, you will join the global Partner Sales Team at Staffbase - a swiftly growing leader in the communication software industry. Our team consists of seasoned partner business entrepreneurs across three continents. This role presents an exciting opportunity to represent a global market leader and collaborate with skilled partner sales professionals, all striving towards a unified goal - ensuring customer satisfaction.
Key Responsibilities
- Develop the partner sales strategy for the region:
- Lead, formulate, and implement the North America partner sales strategy.
- Conduct business planning sessions, pipeline meetings, and partner discussions.
- Stay informed about industry trends, competitive landscape, and emerging opportunities to guide partner sales strategy decisions.
- Execute co-selling and co-marketing initiatives:
- Generate and manage the partner pipeline.
- Collaborate with partners on sales opportunities.
- Organize co-marketing activities alongside partners and the Staffbase marketing team.
- Support partners in achieving success with Staffbase through enablement and sales coaching programs.
- Build and enhance partner relationships:
- Establish and maintain robust relationships with Staffbase partners in the North America region to drive revenue growth and customer retention.
- Act as the primary point of contact for our North America-based partners, managing all communication activities, including sharing updates and gathering partner feedback.
- Participate in planning and hosting monthly partner roundtables and other partner gatherings.
- Collect partner feedback and relay it to relevant teams at Staffbase.
- Monitor partner performance and suggest improvements:
- Analyze and report on partner sales performance, identify challenges, and propose insights to accelerate partner sales growth.
- 5+ years of professional experience in partner sales, sales, or consulting roles.
- Demonstrated history of meeting and exceeding sales targets.
- Experience with enterprise customers (5,000+ user environments).
- Exceptional communication skills, high empathy, and the ability to forge strong business relationships.
- Experience in developing relationships and partners in the B2B SaaS or software sector.
- Excellent written and verbal communication abilities.
- Willingness to travel within the North America region (approximately 25%).
- Competitive Compensation - attractive salary packages including an Employee Stock Option Plan.
- Flexibility - various working time models and hybrid work options, supported by a yearly flex work allowance.
- Growth Budget - all employees receive a yearly budget for external training.
- Wellbeing - in addition to generous PTO and wellness days, we implement a 4-day work week every August.
- Support - we provide a 401(k) plan and health plans, including dental and vision coverage. Parents are eligible for paid parental leave.
- Snacks - our offices are stocked with fruits, drinks, and snacks.
- Team Building - regular team and office events.
- Volunteer Day - one day off per year to support a social project, with a donation made to that project.
- Employee Referral Program - refer a friend for a full-time opening and receive a referral bonus.
At Staffbase, we are committed to equity, inclusion, and diversity. Our platforms and workplace are designed for everyone.
Global Benefits
Employee Stock Option Plan (ESOP)
Staffbase offers a benefit plan that grants you ownership interest in stock options within the company.
Ongoing Learning
We prioritize personal and professional growth, providing every employee with a yearly budget for development.
Feel Good Fridays
During August, we implement a 4-day work week, allowing Fridays off for all employees.
Flexibility
We offer various working time models and hybrid work setups to optimize the office and remote working experience.
Parental Leave
We recognize the significance of childbirth or adoption and offer paid parental leave options for all employees.
