Senior Studio Manager

5 days ago


Dallas, Texas, United States Miniluxe Inc Full time
Job Description

About Miniluxe Inc.

Miniluxe Inc. is a leading provider of high-quality nail care services, committed to delivering exceptional customer experiences and promoting a culture of self-care and luxury.

About the Role:

The Senior Studio Manager is a key leadership position responsible for driving business growth, operational excellence, and team development across multiple studios within a designated area.

Key Responsibilities:

  • Studio Leadership:
    • Lead by example and inspire a team-first culture, fostering a positive and inclusive work environment.
    • Ensure team retention and development, providing coaching and training to support career growth.
    • Implement and maintain high standards of cleanliness and operational excellence across all studios.
    • Support studio teams in delivering exceptional customer experiences, resolving conflicts, and promoting brand loyalty.
  • Client Journey:
    • Develop and execute strategies to deliver a world-class customer experience, driving loyalty and retention.
    • Cultivate strong relationships with clients, identifying opportunities to upgrade services and promote brand advocacy.
  • Business Performance:
    • Develop and implement business plans to drive revenue growth, optimize studio utilization, and improve gross margin.
    • Manage all aspects of studio operations, including staffing, scheduling, and inventory management.
    • Identify opportunities to maximize staffing levels and drive revenue through in-studio events and buy-outs.
  • Training and Development:
    • Design and deliver training programs to support team development and career progression.
    • Identify and develop top talent, creating career paths and succession plans to ensure business continuity.

Requirements:

  • 3+ years of leadership experience in a fast-paced, customer-facing environment.
  • Proven track record of driving business growth, improving operational efficiency, and developing high-performing teams.
  • Excellent communication, interpersonal, and leadership skills, with the ability to influence and motivate cross-functional teams.
  • Strong analytical and strategic planning skills, with a focus on delivering results and driving business success.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Flexible scheduling and work-life balance.


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