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Customer Service Specialist

2 months ago

Dallas, Texas, United States Signeekwave Architecture Studio Full time
Customer Service Role at Signeekwave Architecture Studio

Company Overview:
Welcome to Signeekwave Architecture Studio: A Fusion of Creativity and Functionality
At Signeekwave, we are committed to redefining architectural standards through innovative design and sustainable practices. Our dedicated team of professionals works collaboratively to create spaces that not only meet client needs but also enhance the environment.

Position: Customer Service Role

Location: Remote

Key Responsibilities:

  • Manage both incoming and outgoing communications with clients, ensuring accurate information delivery.
  • Address client questions and resolve issues efficiently.
  • Keep client records current using customer relationship management software.
  • Work alongside internal departments to tackle complex client challenges.
  • Record client interactions for future reference and quality assurance.

Qualifications:

  • High school diploma or equivalent; a Bachelor's degree is a plus.
  • Strong communication and analytical skills.
  • Familiarity with CRM software is essential.
  • Ability to thrive in a dynamic work environment.