Studio Operations Coordinator
2 months ago
The Operations Manager will play a critical role in supporting the Director of New Studio Openings and Operations in overseeing operational platforms, completing studio operations' activities, and supporting New Studio Openings and training initiatives.
Key Responsibilities- Manage and assist in operational projects and strategies to drive business growth and efficiency.
- Oversee the Supply Ordering platform to ensure timely and cost-effective delivery of supplies and inventory.
- Maintain monthly budgets and office and medical supplies catalog to optimize resource allocation and minimize waste.
- Partner with the Construction Manager to ensure seamless execution of projects through the Service Channel platform.
- Support activities in Studio Management and Field Communication Platforms to enhance operational effectiveness.
- Evaluate and improve studio operational processes and procedures to drive consistency and compliance.
- Maintain and update studio operations policies and procedures to ensure alignment with company standards.
- Assist in training the field and reinforce consistency and compliance through regular communication and feedback.
- Execute required reporting for field leaders, including schedules as required, to ensure transparency and accountability.
- Partner with Headquarters Partners to implement and follow-up on Company and Studio initiatives and training tools to maximize operational effectiveness.
- Bachelor's degree or commensurate experience in a retail and/or Medical Spa/Studio environment.
- 3-5 years of med spa/studio or retail operations experience.
- Highly effective organizational skills, proficient in Microsoft Office and Excel, and exceptional communication skills, both written and verbal.
- Experience with Zenoti Studio Management Software and Service Channel Platforms.
- Ability to work well under pressure, proven time management skills, and ability to multitask.
- 14 Days Paid Time Off.
- 9 Paid Holidays.
- Medical, Dental, Vision 50/50 Primary.
- Medical, Dental, Vision 25/75 Dependents.
- Short Term Disability, AD&D, and Life Insurance 100% company paid.
- 401k Employee Contribution.
- Complimentary Services for all Team Members.
- Friends and Family Discount.
- Team Member Referral Bonus.
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