Health Club Representative

5 days ago


Redmond, Oregon, United States Eagle Crest Resort Full time
Job Summary:

A Health Club Representative is an individual responsible for providing exceptional customer service and ensuring a positive experience for guests at Eagle Crest Resort. The ideal candidate will be a team player with excellent communication skills and a passion for delivering outstanding service.

Key Responsibilities:
  • Guest Services:
    • Welcoming guests and checking them in to use the facility
    • Providing a tour of the facility and explaining the use of lockers, showers, lounges, or other amenities
    • Assisting guests seeking to use the locker room
    • Issuing lockers, locks, and keys
    • Ensuring guests adhere to locker room rules and policies
  • Facility Maintenance:
    • Restocking supplies
    • Performing light cleaning tasks
  • Customer Service:
    • Providing exceptional customer service to guests
    • Responding to guest inquiries and resolving issues in a timely and professional manner
Requirements:
  • Education: High school diploma or equivalent
  • Experience: 0-2 years of experience in a customer-facing role
  • Skills:
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Basic knowledge of the services and treatments offered at the establishment
Benefits:
  • Competitive hourly rate
  • Opportunities for advancement
  • Fun and dynamic work environment


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