Native American Banking Relationship Manager

4 weeks ago

Seattle, Washington, United States Umpqua Bank Full time
About Us:

Umpqua Bank is a leading western-based regional bank with a strong presence in the Pacific Northwest. With over 5,000 employees, we offer a wide range of banking services to customers across the nation. Our recent merger with Columbia Bank has enabled us to grow and expand our services, making it an exciting time to join our team.

We pride ourselves on creating a great place to work by offering a unique brand of relationship banking and a culture where associates thrive. Our core values of Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships guide our actions and decisions. We are eager to meet candidates who embody these values and are passionate about delivering exceptional customer experiences.

About the Role:

This is a key banking relationship manager position for assigned middle market Native American banking relationships. The successful candidate will be responsible for prospecting new Native American banking opportunities and working closely with Client Solution Managers to deepen client relationships. The role requires a trusted advisor who can engage with client contacts to assess holistic banking needs and provide customized banking insights and solutions. The goal is to drive financial performance through profitable revenue and growth, while maintaining quality credit standards.

  • This role involves serving as the trusted advisor to clients, providing expert guidance on Native American banking matters, and championing business development efforts. The successful candidate will develop a clear understanding of the client's or prospect's business and industry, and perform client reviews to ensure the bank provides relevant solutions as clients grow and adapt.
  • The ideal candidate will develop and maximize established referral networks, proactively prospect for new clients, and identify ways to expand existing relationships in collaboration with Client Solutions Manager and internal partners. They will also identify opportunities and partners to structure, coordinate, and sponsor credit and non-credit solutions.
  • This role requires the ability to assemble and lead cross-functional teams to quickly respond to customer requests and identified needs. The successful candidate will utilize a team of experts to creatively present the full breadth of the bank's services.
  • The ideal candidate will maintain an active prospecting effort, including identification, qualification, and calling. They will consistently balance prospecting efforts and quality client maintenance responsibilities.
  • This role involves making decisions on loans and terms within established lending limits, analyzing credit to determine the ability of customers and prospective customers to qualify for ensuing borrowing requirements, and following up on current loans to ensure compliance with internal procedures and other required terms.
  • The successful candidate will study middle market industrial, economic, and financial situations relating to new or existing business as part of prudent business development and portfolio management disciplines.
  • This role requires the ability to demonstrate compliance with all bank regulations for assigned job functions and apply to designated job responsibilities. The successful candidate will keep up to date on regulation changes and follow all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training.
  • The ideal candidate will maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description.
  • This role may involve coaching, mentoring, or training others and teaching coursework as a subject matter expert. The successful candidate will actively learn, demonstrate, and foster the Umpqua corporate culture in all actions and words.
  • The ideal candidate will take personal initiative and be a positive example for others to emulate. They will also embrace our vision to become the Business Bank of Choice.
  • This role may involve performing other duties as assigned.
About You:

We are seeking a highly experienced professional with a proven track record of success in developing business, growing market share, and establishing/growing a quality supportive network. The ideal candidate will have more than 10 years of relevant Tribal banking experience and a strong understanding of the importance of balancing business development and asset quality. They will also have a proven ability to constructively work within (lead) a team in effort to deliver holistic, customized banking relationships.

We are looking for a candidate with expert credit acumen, including accounting, financial statement, understanding business, and understanding of operational cash flow. The ideal candidate will also have a thorough knowledge of the bank's systems and policies applicable to underwriting and portfolio management. They will be able to work effectively with individuals and groups across the company to manage customer relationships and demonstrate excellent written and verbal communication and presentation skills.

We offer a competitive total rewards package, including base wages and comprehensive benefits. The pay range for this role is $139,792.73 to $259,615.00, and the pay rate for the selected candidate will be dependent upon a variety of non-discriminatory factors, including job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage, a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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