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Luggage Services Associate
2 months ago
Company: Brightline
At Brightline, we are dedicated to fostering meaningful connections through outstanding travel experiences. Our mission is to revolutionize travel by making it more convenient, sustainable, and welcoming. If you are an optimistic and forward-thinking individual interested in shaping the future of travel, we invite you to explore this opportunity.
Your Mission:
As a vital member of the Brightline Station Operations team, you will often be the first friendly face our guests encounter. You will share your extensive knowledge of the local area and the company while ensuring the safe handling of all checked baggage and personal items at the station entrance. By recommending services and products and supporting your colleagues in various station roles, you will help our guests feel confident in their choice to travel with Brightline.
If you are a people-oriented individual seeking a role where you can take ownership, learn continuously, and demonstrate resilience, this position is ideal for you.
Key Responsibilities:
- Baggage Management: You will oversee the secure handling of guest luggage and personal belongings throughout the station, ensuring adherence to company protocols while identifying areas for enhancement.
- Technology Proficiency: You will be adept at navigating various software applications to assist our guests effectively.
- Guest-Centric Approach: You will play a crucial role in fostering a welcoming atmosphere for our guests, anticipating their needs and assisting them before boarding or after arrival.
This role is part of a dynamic and evolving business model. The responsibilities outlined here are not exhaustive and may evolve over time.
Ideal Candidate:
- This position requires physical stamina and the ability to perform demanding tasks, including lifting heavy items, navigating uneven surfaces, communicating effectively in person and through electronic means, climbing ladders, and adhering to safety protocols.
- You should have at least six months of experience in customer service, sales, or food and beverage service.
- You must be at least 18 years of age.
- Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays, is essential.
Combine your experience, creativity, and entrepreneurial spirit by joining our expanding team. Brightline offers a competitive compensation and benefits package, along with the chance to make a significant impact while being part of the only privately-funded rapid rail service in the nation.
Brightline Management, LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline Management, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
