Valet Parking Supervisor
4 weeks ago
PMC is seeking a skilled Valet Parking Supervisor to lead our team in delivering exceptional guest experiences. As a key member of our operations team, you will be responsible for managing a team of valets, ensuring smooth parking operations, and providing top-notch customer service.
Key Responsibilities
- Manage and direct a team of valets to ensure efficient and safe parking operations.
- Handle guest-related concerns, questions, and service issues in a professional and courteous manner.
- Conduct required staff meetings to communicate daily information and maintain a positive work environment.
- Ensure associates follow proper attendance and timekeeping procedures.
- Anticipate guest needs, resolve issues proactively, and exceed expectations.
- Supervise valet team to ensure proper key handling and safe, efficient parking/retrieval of vehicles.
- Maintain a safe environment for associates and guests.
Requirements
- At least 18 years old.
- Customer service experience.
- Basic math skills.
- Valid driver's license.
- Ability to pass background and motor vehicle record checks.
- Ability to run, retrieve vehicles, and lift luggage up to 50 pounds.
- Leadership skills and ability to lead a team.
- Ability to drive a standard (stick-shift) vehicle.
Benefits
- Competitive salary commensurate with experience.
- Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience.
- Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations.
- Professional development opportunities, including training, conferences, and mentorship programs.
About PMC
PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service.
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