IT Network Support Specialist

7 days ago


Campbell, California, United States Lan Pros Communication, Inc. Full time
Job Title: IT Network Support Specialist

About Us
Lan Pros Communication, Inc. is a reputable company that provides top-notch IT services to businesses in the Bay Area-San Francisco.

Job Description: We are seeking an experienced Field Network and Computer Hardware Technician to join our team as a Managed Services IT Technician. The ideal candidate will have excellent troubleshooting skills, a great attitude, and a strong work ethic. As a Field Network and Computer Hardware Technician, you will be responsible for installing, setting up, supporting, maintaining, troubleshooting, updating, and repairing Servers, IT networks, computer hardware, printers, wireless networks, anti-virus programs, routers/switches, etc. at client sites.

Responsibilities:
  • Install, setup, support, maintain, troubleshoot, update, and repair Servers, IT networks, computer hardware, printers, wireless networks, anti-virus programs, routers/switches, etc.
  • Follow up with customers on status/progress of issues/projects.
  • Support voice and data communication equipment and associated wiring.
  • Create IT documentation.

Qualifications: To succeed in this role, you should have good interpersonal and communications skills, customer relationships, ability to work independently, work efficiently under pressure, demonstrate team spirit, and be willing to learn new skills. Required skills include 4 years of network management experience and 2 years in MSP. Additionally, advanced troubleshooting techniques, quick adaptation to new technologies, solid knowledge of PC, servers (2022, 2016, 2012), network, Windows11, Windows 10, and Windows Server Domain controller are essential. Preferred qualifications include A+, MCSE, Network+, CNA, Apple Certified. Experience in Networking Healthcare (Dental) offices, installing Cat5e/Cat6 cabling and certifications a plus.

Benefits: We offer a competitive salary ($60,000 - $80,000 per year), car allowance, cell phone, vacation, Health Insurance, 401K, and paid holidays.

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