Field IT Specialist
3 weeks ago
We are seeking a highly skilled Field IT Specialist to join our team at Lan Pros Communication, Inc. in the Bay Area-San Francisco.
This is a full-time position that requires driving and working at various client sites in the greater Bay Area for ongoing projects.
The estimated salary for this position is $70,000 - $90,000 per year, depending on experience.
Job Responsibilities:
- Install, setup, support, maintain, troubleshoot, update, and repair of Servers, IT networks, computer hardware, and software, printers, wireless networks, anti-virus programs, routers/switches, etc., at client sites.
- Follow up with customers to keep them informed of the status/progress of their issues/projects.
- Support voice and data communication equipment, along with the associated wiring.
- Create IT documentation.
Qualifications:
- Good interpersonal and communications skills, customer relationships; ability to work independently; work efficiently under pressure; demonstrates team spirit.
- Exhibit a sense of urgency in a system-down situation, responding quickly to end user technical issues.
- Must be willing to learn new skills with the ability to follow written procedures and guidelines.
- Meet deadlines and prioritize assignments.
Required Experience:
- 4 years of working and managing networks, and 2 years of experience in MSP (Managed Service Provider).
- Advanced troubleshooting techniques; quick adaptation to new technologies.
- Solid knowledge of PC, servers 2022, 2016, 2012, network, Windows11, Windows 10, and Windows Server Domain controller.
Benefits:
- Car allowance.
- Cell phone.
- Vacation.
- Health Insurance.
- 401K.
- Paid holidays.
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