Customer Experience Advocate

1 week ago


Tallahassee, United States NiteLines USA, Inc. Full time

NiteLines USA, Inc. is seeking a skilled Customer Service Representative to join our team in a high-volume contact center environment.

Key Responsibilities:

  • Comply with standard operating procedures while handling customer inquiries and issues.
  • Analyze and resolve customer concerns through effective communication and problem-solving skills.
  • Maintain accurate records of customer interactions and transactions for quality assurance purposes.
  • Collaborate with team members to ensure seamless customer service delivery.
  • Stay up-to-date on company policies and procedures to provide accurate information to customers.

About the Role:

The ideal candidate will possess excellent customer service skills, a strong ability to work under pressure, and a willingness to learn and adapt to new situations.

Estimated Salary Range:$45,000 - $60,000 per year, depending on experience and qualifications.

NiteLines USA, Inc. offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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