Senior Administrative Associate

6 days ago


Tallahassee, Florida, United States Tallahassee Memorial Healthcare, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Senior Administrative Associate to join our Patient Experience team at Tallahassee Memorial HealthCare, Inc.

About the Role

This is an exciting opportunity for a motivated and experienced administrative professional to provide exceptional support to our Department of Patient Experience and Director.

Responsibilities
  • Provide administrative support to the Department of Patient Experience and Director, ensuring seamless day-to-day operations.
  • Assist Patient Experience Advocates with tasks as needed, promoting effective collaboration and communication.
  • Maintain accurate and up-to-date files, records, and databases, adhering to strict confidentiality protocols.
  • Disseminate information to stakeholders in a timely and efficient manner, utilizing various communication channels.
  • Manage office supplies, equipment, and maintenance, ensuring a productive and safe work environment.
  • Assist with daily rounding preparation and participate in rounds as needed, fostering strong relationships with patients and families.
  • Collaborate with hospital departments to ensure effective coordination and communication.
  • Support the clerical organization of the Patient and Family Advisory Council (PFAC), promoting patient-centered care.
  • Coordinate scheduling coverage for the Patient Experience Department and maintain calendars, ensuring seamless coverage.
  • Oversee the coordination of the Patient and Family Advisors volunteer Program, managing volunteer schedules and activities.
  • Perform other duties as assigned by the Director, demonstrating adaptability and flexibility.
Requirements
  • High School Diploma or Equivalent required; Bachelor's Degree preferred.
  • A minimum of two (2) years of job-related experience; two (2) to five (5) years of experience preferred.
  • Proficient in Microsoft Office programs, including Excel, with expertise in computer skills.
  • Excellent typing skills with minimal errors and very strong organizational abilities.
Benefits

Tallahassee Memorial HealthCare, Inc. offers a competitive salary range of $45,000-$60,000 per year, depending on experience.

In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.



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