Senior Administrative Associate
6 days ago
We are seeking a highly organized and detail-oriented Senior Administrative Associate to join our Patient Experience team at Tallahassee Memorial HealthCare, Inc.
About the RoleThis is an exciting opportunity for a motivated and experienced administrative professional to provide exceptional support to our Department of Patient Experience and Director.
Responsibilities- Provide administrative support to the Department of Patient Experience and Director, ensuring seamless day-to-day operations.
- Assist Patient Experience Advocates with tasks as needed, promoting effective collaboration and communication.
- Maintain accurate and up-to-date files, records, and databases, adhering to strict confidentiality protocols.
- Disseminate information to stakeholders in a timely and efficient manner, utilizing various communication channels.
- Manage office supplies, equipment, and maintenance, ensuring a productive and safe work environment.
- Assist with daily rounding preparation and participate in rounds as needed, fostering strong relationships with patients and families.
- Collaborate with hospital departments to ensure effective coordination and communication.
- Support the clerical organization of the Patient and Family Advisory Council (PFAC), promoting patient-centered care.
- Coordinate scheduling coverage for the Patient Experience Department and maintain calendars, ensuring seamless coverage.
- Oversee the coordination of the Patient and Family Advisors volunteer Program, managing volunteer schedules and activities.
- Perform other duties as assigned by the Director, demonstrating adaptability and flexibility.
- High School Diploma or Equivalent required; Bachelor's Degree preferred.
- A minimum of two (2) years of job-related experience; two (2) to five (5) years of experience preferred.
- Proficient in Microsoft Office programs, including Excel, with expertise in computer skills.
- Excellent typing skills with minimal errors and very strong organizational abilities.
Tallahassee Memorial HealthCare, Inc. offers a competitive salary range of $45,000-$60,000 per year, depending on experience.
In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
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