Customer Service Ambassador for a Judgement Free Fitness Experience

1 week ago


Tallahassee, United States Taymax Group Full time

As a Member Services Representative at Taymax Group, you will be the face of our judgement free fitness experience. We are looking for someone with exceptional customer service skills to provide a superior level of service to Planet Fitness members, prospective members and guests.

The role involves handling all front desk related activities, including answering phones, checking members into the system, providing tours, signing up new members, and assisting the Club Manager with tasks as needed. You will also be responsible for facilitating updates to member accounts, responding to questions and concerns in a timely and professional manner, and maintaining the neatness and cleanliness of the club.

To succeed in this role, you must have strong communication and interpersonal skills, be able to work independently and as part of a team, and possess a positive, upbeat attitude and a passion for fitness and health. Basic computer proficiency is required, and previous customer service experience is preferred.

This position requires continual standing and walking during shift, as well as occasional lifting up to 50 lbs. The estimated salary range for this position is $13.00 - $13.50 per hour, based on location in Tallahassee, FL.

Taymax Group is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

In addition to your base salary, you can expect to receive benefits that support your physical and mental wellbeing, as well as opportunities for growth and development within the company.



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