Customer Service Representative
4 days ago
Job Summary
We are seeking a highly skilled and organized Service Excellence Associate to join our team at Insight Global. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our daily activities.
Key Responsibilities
- Provide top-notch customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Assist with the opening and closing of the store, ensuring that all tasks are completed accurately and efficiently.
- Help take packages from customers and log them correctly to ensure they reach their intended destination.
- Service multiple clients per hour, providing support and assistance as needed.
- Collaborate with other team members to escalate any questions or concerns that require additional support.
Requirements
- Self-sufficient and able to work independently, with minimal supervision.
- Basic computer skills to enter shipping and tracking information.
- Previous customer service experience, with a strong focus on providing excellent service.
- Organized and reliable, with the ability to meet deadlines and prioritize tasks effectively.
- Strong written and verbal communication skills, with the ability to communicate effectively with clients and team members.
About Us
Insight Global is a leading provider of staffing solutions, dedicated to helping our clients achieve their goals through exceptional service and support. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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