Membership Sales Representative

6 days ago


Fairfax, Virginia, United States BJ's Wholesale Club Full time
Job Summary

As a Membership Sales Representative at BJ's Wholesale Club, you will be responsible for executing acquisition, renewal, and upgrade strategies for BJ's Loyalty Programs. You will also handle merchandise returns, exchanges, and general customer service inquiries. Your goal will be to provide excellent and efficient member service, ensuring a positive experience for our members.

Key Responsibilities
  • Execute acquisition, renewal, and upgrade strategies for BJ's Loyalty Programs
  • Handle merchandise returns, exchanges, and general customer service inquiries
  • Provide excellent and efficient member service
  • Support the application of club policies and procedures
  • Act with honesty and integrity, leading with the member in mind
Requirements
  • Prior front-line/customer service or sales experience preferred
  • Results-driven with proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred
Work Environment

This role is located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. You may occasionally be required to lift objects up to 30 pounds and work in a fast-paced environment.

Compensation

The pay range for this position is starting from $15.50. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.



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