Business Operations Coordinator
2 weeks ago
At Travel + Leisure Co., we're committed to putting the world on vacation. As a Business Operations Coordinator, you'll play a vital role in supporting our Sales and Marketing processes, ensuring that our guests receive exceptional service and that our operational processes are seamless. This role requires a customer-focused individual who can identify areas for improvement and implement changes to enhance the guest experience.
Key Responsibilities:
- Provide exceptional customer service to our guests and business partners
- Identify opportunities to improve our customer service and processes
- Collect and validate data to ensure our guests receive the best experience
- Manage and protect company assets through all interactions
- Understand and implement operational procedures that govern our business
- Support new initiatives and help teams impacted by changes
- Maintain daily, weekly, monthly, or quarterly reporting needs
- Work closely with Sales and Marketing teams, Human Resources, Resort Operations leadership, and Wyndham Corporate
- Proficient in Microsoft Office
- Availability to support the business throughout weekends and holidays
- Experience delivering outstanding customer service
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. Travel + Leisure Co. benefits include:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave, and holidays
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
Hospitality is at the heart of all we do at Travel + Leisure Co. We deliver excellence, take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
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