Lead Events Coordinator

2 weeks ago

Denver, Colorado, United States Marriott International Inc Full time

Job Overview

POSITION SUMMARY


Oversees all event documentation and collaborates with Sales, property departments, and clients to ensure a consistent, high-quality service throughout the pre-event, event, and post-event stages of property events.

This role primarily manages intricate events, ensuring a smooth transition from sales to service and back to sales. Identifies opportunities to enhance revenue through up-selling and offering enhancements to create exceptional events.

Acts on behalf of the Director of Event Management or Director of Event Planning and Operations in their absence.

Serves as the primary contact for the event planner on property and is accountable for their experience.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years of experience in event management or a related professional field.
OR

  • 2-year degree from an accredited institution in Hotel and Restaurant Management, Hospitality, Business Administration, or a related discipline; no prior work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

  • Addresses problems and/or proposes alternatives to previous arrangements as necessary.
  • Leads pre-event and post-event discussions for assigned groups.
  • Identifies operational challenges associated with his/her group and collaborates with property staff and clients to resolve these challenges and/or develop alternative solutions.
  • Manages client budgets to optimize revenue and meet client needs.
  • Oversees customer experiences from file turnover through the post-event phase until turnover back to sales.
  • Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
  • Manages group room allocations and meeting spaces for assigned groups.
  • Adheres to all standards, policies, and procedures.
  • Celebrates successes and publicly acknowledges the contributions of team members.

Executing the Sales and Marketing Strategy

  • Promotes products and services throughout the event process.
  • Participates in client site inspections and assists with the sales process when necessary.
  • Acts as a liaison between field sales personnel and clients throughout the event process (pre-event, event, post-event).

Managing Profitability

  • Oversees revenue and profitability associated with events.
  • Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
  • Reviews billing and payments with clients.

Providing Exceptional Customer Service

  • Engages with guests to gather feedback on product quality and service levels.
  • Addresses guest issues and complaints.
  • Maintains visibility to clients at all times during the entire event process.
  • Follows up with clients post-event.
  • Welcomes clients during the event phase and hands off to the Event Operations team for the execution of details.
  • Aims to enhance service performance.
  • Sets a positive example for guest relations.
  • Reviews feedback and guest satisfaction results with associates.
  • Coordinates and communicates verbally and in writing with clients (internal and external) regarding event details.
The salary range for this position is $70,000 to $100,000 annually.

Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.

Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


About the Team


At Westin, we are dedicated to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life.

We want our associates to embrace their own well-being practices both on and off property.

You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Lead Events Coordinator

    2 weeks ago

    Denver, Colorado, United States Marriott International Inc Full time

    Job OverviewPOSITION SUMMARY Responsible for preparing all necessary event documentation and collaborating with Sales, property departments, and clients to ensure a consistent and high-quality service throughout the pre-event, event, and post-event phases. This role primarily manages intricate events, ensuring a smooth transition from sales to service and...

  • Event Coordinator

    2 days ago

    Denver, Colorado, United States Angela Scribe Full time

    Job Title: Entry-Level Event AssistantLocation: RemotePosition Type: Full-TimeJob Overview:The Entry-Level Event Assistant will support the Event Planning team in the organization and execution of various events. This role offers an excellent opportunity to gain hands-on experience in event planning and coordination, working closely with experienced...

  • Event Coordinator

    4 days ago

    Denver, Colorado, United States Angela Scribe Full time

    Job SummaryAngela Scribe is seeking a highly organized and detail-oriented Event Assistant to support the Event Planning team in the organization and execution of various events. This role offers an excellent opportunity to gain hands-on experience in event planning and coordination, working closely with experienced professionals in a fast-paced...

  • Event Sales Coordinator

    2 weeks ago

    Denver, Colorado, United States Denver Botanic Gardens Full time

    Position OverviewThe Venue Sales Representative serves as a key ambassador for Denver Botanic Gardens, showcasing our distinctive offerings to guests and potential clients.This role involves managing the sales and execution of private events hosted at the Gardens. Responsibilities include conducting sales tours of the venue, implementing departmental sales...

  • Event Coordination Manager

    2 weeks ago

    Denver, Colorado, United States Cholon Restaurant Concepts Full time

    Company Overview:Cholon Restaurant Concepts is seeking a dedicated and dynamic Sales & Events Manager to lead the event initiatives across our diverse locations. This role presents an exciting opportunity for an individual eager to collaborate closely with ownership, management, culinary teams, and staff to foster growth and innovation within our...

  • Event Planning Coordinator

    2 days ago

    Denver, Colorado, United States Pattern Promotions Full time

    Job Description**Event Planning Coordinator**We are seeking a highly motivated and detail-oriented Event Planning Coordinator to join our team at Pattern Promotions. As an Event Planning Coordinator, you will play a crucial role in the planning, coordination, and execution of various events, ensuring each event runs smoothly and meets client expectations.Key...

  • Event Planning Coordinator

    6 days ago

    Denver, Colorado, United States Pattern Promotions Full time

    Job Description**Event Planning Coordinator**We are seeking a highly motivated and detail-oriented Event Planning Coordinator to join our team at Pattern Promotions. As an Event Planning Coordinator, you will play a crucial role in the planning, coordination, and execution of various events, ensuring each event runs smoothly and meets client expectations.Key...

  • Event Sales Coordinator

    2 weeks ago

    Denver, Colorado, United States DENVER BOTANIC GARDENS INC Full time

    Job OverviewAbout Denver Botanic Gardens: Established in 1951, Denver Botanic Gardens is renowned as one of the premier botanical gardens in the United States, leading the way in water conservation efforts. Accredited by the American Alliance of Museums, the Gardens boasts an extensive living plant collection, a natural history collection, and an art...

  • Event Coordination Specialist

    2 weeks ago

    Denver, Colorado, United States Pattern Promotions Full time

    Job OverviewBecome a Key Player: Event Coordination SpecialistAre you enthusiastic about event organization and ready to be part of a vibrant team? Pattern Promotions is seeking a committed Event Coordination Specialist.Role Summary: In this position, you will assist in the planning and execution of diverse events. Your responsibilities will include...

  • Event Sales Coordinator

    2 weeks ago

    Denver, Colorado, United States Denver Botanic Gardens Full time

    Position OverviewThe Venue Sales Representative serves as a key ambassador for the Denver Botanic Gardens, showcasing our exceptional offerings to guests and potential clients.This role involves managing the sales and execution of private events hosted at the Gardens. Responsibilities include conducting sales tours of the venue, implementing departmental...

  • Event Services Coordinator

    2 weeks ago

    Denver, Colorado, United States Sage Hospitality Group, LLC Full time

    Position Title: Group Coordinator/Host(ess)Key Responsibilities:Engage with the group coordinator/host(ess) before events to establish introductions and confirm that all preparations are finalized.Examine event specifics from the banquet event order to collect guest information, ascertain setup requirements, establish timelines, and identify unique guest...

  • Event Services Coordinator

    2 weeks ago

    Denver, Colorado, United States Sage Hospitality Group, LLC Full time

    Position Title: Group Coordinator/Host(ess)Key Responsibilities:Engage with the group coordinator/host(ess) ahead of events to facilitate introductions and confirm that all preparations are complete.Review event specifics from the banquet event order to collect guest details, establish setup requirements, create timelines, and identify unique guest...

  • Event Services Coordinator

    1 week ago

    Denver, Colorado, United States Sage Hospitality Group, LLC Full time

    Position Title: Group Coordinator/Host(ess)Key Responsibilities:Engage with the group coordinator/host(ess) before events to establish introductions and confirm that all preparations are finalized.Review event specifics from the banquet event order to collect guest details, ascertain setup requirements, establish timelines, and identify unique guest...

  • Event Coordinator II

    4 days ago

    Denver, Colorado, United States Populous Inc Full time

    About Populous IncPopulous Inc is a global specialized design firm with a rich history of designing and delivering some of the world's most iconic civic, sports, and entertainment buildings.Job SummaryWe're seeking a highly organized and detail-oriented Event Coordinator II to join our team. As a key member of our events team, you'll be responsible for...

  • Event Sales Coordinator

    2 weeks ago

    Denver, Colorado, United States DENVER BOTANIC GARDENS INC Full time

    Job OverviewAbout Denver Botanic Gardens: Established in 1951, Denver Botanic Gardens is renowned as one of the premier botanical gardens in the United States, recognized for its innovative approach to water conservation. With accreditation from the American Alliance of Museums, the Gardens boasts an extensive living plant collection, natural history...

  • Event Coordinator and Concierge

    7 days ago

    Denver, Colorado, United States Marriott Hotels & Resorts Full time

    Job Summary:We are seeking a highly skilled Meeting and Events Concierge to join our team at Marriott Hotels & Resorts. As a key member of our events team, you will be responsible for ensuring seamless execution of events and meetings, providing exceptional customer service, and exceeding guest expectations.Key Responsibilities:Meet and greet group...

  • Event Coordination Specialist

    1 week ago

    Denver, Colorado, United States Cholon Restaurant Concepts Full time

    Company Overview:Cholon Restaurant Concepts is seeking a dynamic Sales & Events Manager to lead our diverse locations. This position offers a unique opportunity for an individual who is eager to collaborate with ownership, management, culinary teams, and staff to foster growth and innovation within our establishment.Position Summary:The Sales and Events...

  • Event Services Coordinator

    2 weeks ago

    Denver, Colorado, United States HEI Hotels and Resorts Full time

    About UsHEI Hotels and Resorts is proud to present a premier hospitality experience, known for its exceptional service and commitment to excellence. Our establishment offers a unique blend of luxury accommodations, diverse dining options, and extensive meeting facilities, catering to both leisure travelers and corporate clients alike.OverviewAs an Event...

  • Conference and Event Coordinator

    4 days ago

    Denver, Colorado, United States American Society of Farm Managers & Rural Appraisers Full time

    About the RoleWe are seeking a highly skilled and experienced Conference and Event Coordinator to join our team at the American Society of Farm Managers & Rural Appraisers. As a key member of our organization, you will be responsible for planning and executing high-quality events that meet the needs of our members and stakeholders.Key ResponsibilitiesEvent...

  • Event Operations Coordinator

    7 days ago

    Denver, Colorado, United States Limelight Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Conference Services Manager to join our team at Limelight Hotels. This is a versatile position that requires a strong understanding of conference service events and the ability to work with all elements of event operations.Key ResponsibilitiesCreate and execute customized event experiences that meet...