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Event Services Coordinator

2 months ago

Denver, Colorado, United States HEI Hotels and Resorts Full time

About Us

HEI Hotels and Resorts is proud to present a premier hospitality experience, known for its exceptional service and commitment to excellence. Our establishment offers a unique blend of luxury accommodations, diverse dining options, and extensive meeting facilities, catering to both leisure travelers and corporate clients alike.

Overview

As an Event Services Coordinator, you will play a pivotal role in crafting memorable experiences for our clients by effectively communicating their needs and leading our team to deliver outstanding service.

Key Responsibilities

  • Manage the monthly forecasting and annual budgeting processes to ensure financial targets are met.
  • Enhance meeting planner satisfaction by implementing strategies that improve evaluation scores.
  • Maximize revenue through effective room rental strategies.
  • Foster long-term relationships with clients to encourage repeat business.
  • Engage with industry organizations to stay connected and informed.
  • Utilize strong sales techniques and negotiation skills to close deals effectively.
  • Conduct hotel site inspections and deliver compelling client presentations.
  • Demonstrate creativity in designing innovative setups, menus, and functions for events.
  • Collaborate closely with the banquet department to ensure seamless event execution.
  • Oversee the operations of audio/visual services as a revenue-generating component.
  • Maintain proficiency in software applications, including Delphi, Word, and Excel.
  • Monitor group room blocks and prepare detailed resumes for operational departments.
  • Coordinate with external vendors to guarantee client satisfaction for all events.
  • Adhere to attendance policies and maintain regular availability for work.
  • Perform additional job-related duties as assigned.

Qualifications

  • Proven experience in the hospitality sector, particularly in catering sales.
  • A minimum of one year of experience within the hospitality industry is required.
  • Experience in a hotel of similar size and quality is essential.
  • A High School Diploma is required; a Bachelor's Degree is preferred.
  • Strong computer skills, particularly in Microsoft Word, Excel, and Delphi.
  • Knowledge of sales strategies, revenue management, and team motivation.
  • Familiarity with hotel features, benefits, and competitive landscape.
  • Ability to develop and execute effective action plans.
  • Comprehensive understanding of hotel operations, including marketing, safety, and budgeting.
  • Capacity to work efficiently under pressure and meet deadlines.
  • Excellent verbal and written communication skills, with the ability to adapt to various audiences.

Benefits

HEI Hotels and Resorts is dedicated to offering a comprehensive benefits package that supports your physical, mental, and financial well-being. Our offerings include competitive medical and dental plans, vacation and sick leave, and various insurance options. Additionally, we provide a 401(k) savings plan with matching contributions and discounts on hotel stays.

Join us in creating exceptional experiences for our guests while advancing your career in a supportive and dynamic environment.