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Executive Director, Membership Development

2 months ago


Washington, United States Black Tourism Talent Full time
Job Description

Job Title: Executive Director, Membership Development

Company: Black Tourism Talent

Job Type: Full-time

Location: Washington, D.C.

Job Category: Membership and Business Development

Job Summary

We are seeking an experienced Executive Director, Membership Development to lead our membership recruitment and retention efforts. The successful candidate will be a strategic thinker, problem-solver, and strong relationship-builder who can drive membership growth and engagement.

Key Responsibilities
  • Develop and Implement Membership Strategy: Create and execute a comprehensive membership strategy that aligns with the company's overall business objectives.
  • Membership Recruitment and Retention: Lead efforts to recruit new members and retain existing ones, ensuring a strong member value proposition and excellent customer service.
  • Collaborate with Senior Leadership: Partner with senior leadership to develop new initiatives, strategic partnerships, and benefits that enhance membership offerings.
  • Marketing and Communications: Work with the marketing team to develop member recruitment campaigns, marketing collateral, and pitch decks to complement outreach efforts.
  • Member Engagement and Satisfaction: Formulate and execute key initiatives to reinforce and fortify the company's value propositions for all membership categories, ensuring robust member engagement, overall satisfaction, and retention.
  • Team Management: Manage a team of four colleagues to drive member growth, retention, efficiency, and favorability.
Requirements
  • Education: Bachelor's or Graduate degree in Business, Marketing, Tourism, or a related field.
  • Experience: A minimum of 12 to 15 years of increased responsibility in membership recruitment and value creation for an association, company, or nonprofit.
  • Skills: Proficiency in Microsoft 365 applications (Outlook, Word, Excel, Teams, SharePoint, PowerPoint, etc.).
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Collaborative Work Environment: A collaborative and dynamic work environment.