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Executive Director, Membership Development
2 months ago
Job Title: Executive Director, Membership Development
Company: Black Tourism Talent
Job Type: Full-time
Location: Washington, D.C.
Job Category: Membership and Business Development
Job SummaryWe are seeking an experienced Executive Director, Membership Development to lead our membership recruitment and retention efforts. The successful candidate will be a strategic thinker, problem-solver, and strong relationship-builder who can drive membership growth and engagement.
Key Responsibilities- Develop and Implement Membership Strategy: Create and execute a comprehensive membership strategy that aligns with the company's overall business objectives.
- Membership Recruitment and Retention: Lead efforts to recruit new members and retain existing ones, ensuring a strong member value proposition and excellent customer service.
- Collaborate with Senior Leadership: Partner with senior leadership to develop new initiatives, strategic partnerships, and benefits that enhance membership offerings.
- Marketing and Communications: Work with the marketing team to develop member recruitment campaigns, marketing collateral, and pitch decks to complement outreach efforts.
- Member Engagement and Satisfaction: Formulate and execute key initiatives to reinforce and fortify the company's value propositions for all membership categories, ensuring robust member engagement, overall satisfaction, and retention.
- Team Management: Manage a team of four colleagues to drive member growth, retention, efficiency, and favorability.
- Education: Bachelor's or Graduate degree in Business, Marketing, Tourism, or a related field.
- Experience: A minimum of 12 to 15 years of increased responsibility in membership recruitment and value creation for an association, company, or nonprofit.
- Skills: Proficiency in Microsoft 365 applications (Outlook, Word, Excel, Teams, SharePoint, PowerPoint, etc.).
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for professional growth and development.
- Collaborative Work Environment: A collaborative and dynamic work environment.