Operations Manager

6 days ago


Livonia, Michigan, United States ImageFIRST Healthcare Laundry Specialists Full time
Job Title: General Manager

About Us:

ImageFIRST Healthcare Laundry Specialists is the largest and only national linen rental and laundry service specializing in the healthcare market. With a strong commitment to infection prevention and customer satisfaction, we strive to provide exceptional service to our clients.

Job Summary:

We are seeking a highly skilled and experienced General Manager to lead our warehouse distribution team. The successful candidate will be responsible for ensuring the efficient operation of our laundry facility, driving compliance with regulatory standards, and maintaining a positive and safe work environment.

Responsibilities:

  • Direct and develop quality initiatives and customer relations
  • Deliver strong operational performance and translate corporate strategy into front-line tactics
  • Ensure compliance with regulatory agency standards and programs
  • Provide long-term planning, direction, and control to assigned accounts
  • Lead recruitment and development of team members
  • Establish and maintain effective customer rapport and relationships
  • Identify opportunities for new products and services to support sales growth and client retention

Requirements:

  • Minimum of 5 years' progressive management experience in a complex business environment
  • Bachelor's Degree or equivalent experience
  • Previous managerial experience in food services in a hospital healthcare environment
  • Strong financial acumen and analytical skills
  • Exceptional organizational and time management skills
  • Ability to relate professionally to physicians, clinical staff, and healthcare facility executives

Benefits:

  • Competitive pay
  • Medical, dental, and vision insurance
  • Pet, legal, and hospital indemnity insurance
  • 401(k) matching program
  • Paid time off package
  • Great company culture and collaborative team environment

EOE/Drug-Free Workplace:

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.


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