Customer Service Ambassador

5 days ago


Harrisburg, Pennsylvania, United States SMG Inc Full time
Job Description

At SMG Inc, we are seeking a highly motivated and customer-focused Customer Service Ambassador to join our team. As a key member of our sales and service team, you will play a vital role in helping our clients achieve their goals and objectives.

Key Responsibilities:
  • Client Education: Enthusiastically educate clients about our programs, services, and products to ensure they are fully informed.
  • Communication: Exhibit open and interactive communication to connect with client accounts and initiate the sales and service processes.
  • Account Management: Maintain necessary logs, lists, records, and current documentation required for new and existing client accounts.
  • Product Knowledge: Answer questions from clients regarding products and sales orders using information available from our telecommunications clients.
  • Eligibility Criteria: Follow the enrollment eligibility criteria and process policy at all times.
  • Team Collaboration: Work collaboratively with fellow Community Outreach Representatives to deliver the best client experience and drive revenue sales to achieve enrollment goals.
Requirements:
  • Education: High school diploma or equivalent is highly recommended.
  • Experience: 1+ years of customer service, outreach, retail, or a client-focused environment is preferred.
  • Skills: Passionate about identifying solutions to better the client experience, strong active listening and sales presentation abilities, driven and thrives in a fast-paced environment, ability to work in a fast-paced, client-facing environment while maintaining professionalism at all times, ability to maintain a high level of productivity under minimal supervision.
Why Join Our Team:
  • Holidays Off: Enjoy holidays off to spend quality time with friends and family members.
  • Diverse Culture: Work in a diverse and inclusive company culture.
  • Advancement Opportunities: Advance in a company that thrives on giving back and making a positive impact.
  • Company Perks: Enjoy company-funded trips and events to enhance team camaraderie.
  • Supportive Management: Work with excellent management staff focused on developing your professional career while having FUN.


  • Harrisburg, Pennsylvania, United States myHR Partner Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at myHR Partner. As a key member of our service delivery team, you will play a critical role in ensuring exceptional customer experiences and driving business growth.**Key Responsibilities:**Coordinate work assignments and schedule service jobs...


  • Harrisburg, Pennsylvania, United States CVS Pharmacy Full time

    About CVS PharmacyCVS Pharmacy is a leading healthcare provider dedicated to delivering exceptional patient care and services. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide exceptional customer service and support to patients and...


  • Harrisburg, Pennsylvania, United States Bob May - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As an independent contractor agent for State Farm, you will have the opportunity to market a range of State Farm insurance and financial service products to customers.Key ResponsibilitiesBuild and Maintain Strong Customer...


  • Harrisburg, Pennsylvania, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.Key ResponsibilitiesAssist customers with...


  • Harrisburg, Pennsylvania, United States Careerbuilder-US Full time

    A well-established accounts management company is seeking highly skilled Client Service Representatives to handle a high volume of inbound calls. With a strong focus on customer satisfaction, this role offers a competitive starting salary of $17 per hour and comprehensive benefits package. As a valued member of our team, you will receive paid training and...


  • Harrisburg, Pennsylvania, United States Hobart Service Full time

    Customer Support Specialist Job DescriptionHobart Service is a leading provider of high-quality food equipment solutions. We are seeking a skilled Customer Support Specialist to play a critical role in delivering exceptional customer support and ensuring customer satisfaction.Responsibilities:Handle a variety of customer inquiries and provide timely and...


  • Harrisburg, Pennsylvania, United States Hobart Service Full time

    About Hobart Service Hobart Service, an Illinois Tool Works Company, is a leading provider of Commercial Food Equipment Service Solutions with over 125 years of experience. We have a nationwide network of over 1,700 associates dedicated to providing exceptional customer service, contributing to their communities, and upholding the ITW values of Integrity,...


  • Harrisburg, Pennsylvania, United States Hobart Service Full time

    About the JobHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.Job SummaryThis is a position under the direction of the District Manager, responsible for providing exceptional customer service, performing various...


  • Harrisburg, Pennsylvania, United States Ambassador Personnel, Inc. [60] Full time

    Job OverviewAmbassador Personnel is excited to present a remarkable opportunity for a Metal Fabrication Specialist. This role is contingent upon hire with a company that values growth and development for the right candidate.Position Summary:We are seeking individuals with a minimum of two years of experience in layout and MIG welding, specifically with flux...


  • Harrisburg, Pennsylvania, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist the...


  • Harrisburg, Pennsylvania, United States Applebee's Grill & Bar Full time

    About Applebee's Grill & BarWe're a casual dining restaurant chain that's been serving up delicious food and drinks for over 40 years. With almost 2,000 locations in the U.S. and around the world, we're a leader in the industry.Our CultureWe're a fun and dynamic team that's passionate about providing an exceptional dining experience for our guests. We're...


  • Harrisburg, Pennsylvania, United States West Shore Home Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Manager to join our team at West Shore Home. As a key member of our Customer Service team, you will play a critical role in driving forward our mission of delivering exceptional customer experiences.Key Responsibilities:Ensure compliance with all company and departmental service...


  • Harrisburg, Pennsylvania, United States Conduent Business Services Full time

    About Conduent Business ServicesWe are a leading provider of business process services and solutions, delivering mission-critical services to Fortune 100 companies and governments worldwide.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing...


  • Harrisburg, Pennsylvania, United States Capital BlueCross Full time

    About the RoleCapital BlueCross is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Interaction: Manage...


  • Harrisburg, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team at Rite Aid of Pennsylvania Inc. As a key member of our store operations team, you will be responsible for providing exceptional customer service, supervising store associates, and contributing to the overall success of our store.Key...


  • Harrisburg, Pennsylvania, United States rabbittransit Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at rabbittransit. As a key member of our customer service department, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Harrisburg, Pennsylvania, United States Capital BlueCross Full time

    About the RoleAt Capital BlueCross, we are seeking a highly skilled and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional customer service to our members, addressing their inquiries, and resolving their concerns in a timely and professional manner.Key ResponsibilitiesCustomer...


  • Harrisburg, Pennsylvania, United States IONOS Inc Full time

    About IONOS Inc.IONOS Inc. is a leading provider of comprehensive online products and services. As a subsidiary of United Internet, a profitable and publicly held German company, IONOS has established itself as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support, and cutting-edge technology, IONOS...


  • Harrisburg, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team at Rite Aid of Pennsylvania Inc. As a key member of our store operations team, you will be responsible for providing exceptional customer service, supervising store associates, and contributing to the overall success of our store.Key...


  • Harrisburg, Pennsylvania, United States Capital BlueCross Full time

    About the RoleCapital BlueCross is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Interaction: Manage...