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Customer Service Supervisor
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team at Rite Aid of Pennsylvania Inc. As a key member of our store operations team, you will be responsible for providing exceptional customer service, supervising store associates, and contributing to the overall success of our store.
Key Responsibilities- Supervise and Train Store Associates: Provide guidance and support to store associates to ensure they are meeting customer service standards and performing their duties efficiently.
- Manage Store Operations: Assist with daily store operations, including receiving and stocking merchandise, maintaining a safe and clean store environment, and ensuring accurate cash handling procedures.
- Provide Excellent Customer Service: Respond to customer inquiries, resolve issues, and provide a positive shopping experience for all customers.
- Merchandising and Visual Displays: Maintain visually appealing store displays, ensure merchandise is properly stocked and faced, and perform regular inventory checks.
- Team Collaboration: Work closely with store management and associates to achieve sales goals, improve customer satisfaction, and maintain a positive store culture.
- High School Diploma or Equivalent: Required.
- 1+ Year of Retail or Customer Service Experience: Preferably in a supervisory role.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
