Operations Supervisor

1 week ago


Brooklyn, New York, United States Urban Recovery House LLC Full time
Job Summary

Urban Recovery House LLC is seeking a highly skilled and experienced Operations Supervisor to oversee the daily operations of our substance abuse treatment facility.

Key Responsibilities
  • Coordinate and provide for the safety and housing needs of the facilities and clients.
  • Monitor and maintain the condition of the facility in a safe and orderly manner, reporting any identified deficits to the Director of Operations.
  • Supervise a diverse team of support staff and oversee clients' daily schedules within the facility's policies and procedures and in accordance with the standards of OASAS regulations.
Additional Responsibilities
  • Schedule and coverage of front desk and patient care coordinators during all business hours, ensuring appropriate coverage.
  • Ensure prospective clients are screened in a timely manner and assist with the intake process as needed.
  • Manage and supervise patient care coordinators and security.
  • Train department staff to complete all necessary tasks for program operations.
  • Ensure staff maintain all patient confidentiality and privacy guidelines.
  • Ensure the admissions board is updated by informing the Admissions Director when discharges, transfers, and room changes have taken place.
  • Report any undue client incidents to the facility directors.
  • Ensure the appropriate distribution of metro cards to clients.
  • Coordinate hospital runs for clients needing x-rays and other services requested by medical.
  • Manage the break schedule to ensure all staff receive breaks.
  • Gather soiled linen for pickup and receive and distribute incoming laundry.
Requirements
  • High school diploma or equivalent.
  • Two (2) or more years of experience in a related field (Chemical Dependency, Mental Health, etc.).
  • Supervisory experience preferred.
Skills
  • Familiar with rules and regulations regarding patient confidentiality/HIPAA.
  • Communicate effectively both orally and in writing.
  • Independently solve problems and follow through.
  • Attention to detail.
  • Computer skills.
Equal Employment Opportunity

Urban Recovery House LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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