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Administrative Coordinator

2 months ago

Santa Rosa, California, United States Ethan Cline - State Farm Agent Full time
Job Overview

Ethan Cline - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant.

Key Responsibilities
  • Provide administrative support to the agent and team, ensuring seamless day-to-day operations.
  • Establish and maintain strong customer relationships, responding to inquiries and resolving issues in a timely and professional manner.
  • Deliver prompt, accurate, and friendly customer service, addressing questions regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic, demonstrating a commitment to success and excellence in all aspects of the role.
Requirements
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication skills, both written and verbal, with a focus on active listening and clear expression.
  • Proficiency in Microsoft Office Suite, with the ability to learn and adapt to new software and systems.
  • Previous administrative experience, preferably in a customer-facing role.
  • Self-motivation and a dedication to delivering exceptional customer service.