Front Desk Coordinator

1 day ago


Bay Shore, New York, United States SightMD Full time
Join Our Team as a Front Desk Receptionist

SightMD is a rapidly growing integrated ophthalmic provider group, dedicated to delivering exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and 60 locations, we're committed to providing unparalleled services. As a Front Desk Receptionist, you'll play a vital role in the daily flow of patient intake and customer service.

Key Responsibilities:
  • Answer phone calls, emails, and in-person inquiries
  • Communicate with patients to schedule appointments
  • Gather and track medical information from patients
  • Organize and input data into electronic health records
  • Inquire and process patients' health insurance
  • Support the office with administrative and secretarial tasks
  • Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
  • Understand and maintain HIPAA regulations
  • Obtain prior authorization for any patients having in-office procedures
  • Ensure the reception area is well maintained
Requirements:
  • High School diploma or equivalent required
  • Excellent written, verbal, and listening skills
  • Strong interpersonal, time management, and organizational skills
  • Ability to work a flexible schedule, including weekends
  • Above average customer service skills and the ability to remain calm in stressful situations
Preferred Qualifications:
  • Prior experience in the medical field highly desirable
  • Bilingual English and Spanish
Work Schedule:
  • Rotating Schedule - including days, evenings, and weekends
  • Mon - Fri 8-6pm(Staggered schedules). 1 late Wednesday/month @7-8pm, minimum 1 Saturday/month
Salary Range:
  • $22.00
Benefits:
  • Medical/Dental/Vision Insurance
  • Prescription Drug Coverage
  • Company Paid Term Life Insurance & Long-Term Disability
  • Supplemental Insurance Benefits
  • Employee Assistance Program (EAP)
  • Retirement Plan - 401(k)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Career Development Programs

We're an equal opportunity employer and do not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.



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