Office Support Specialist

4 weeks ago


Menlo Park, California, United States Williams Lea Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Williams Lea. As an Office Support Specialist, you will be responsible for providing daily back office services to our clients and teams, including reprographics, mail services, and other administrative tasks.

Key Responsibilities
  • Perform daily office services, including reprographics and mail services, according to established procedures.
  • Troubleshoot basic equipment problems and utilize appropriate logs for all office services work.
  • Perform Quality Assurance on own and work of others.
  • Answer telephone, emails, and place service calls when needed.
  • Interact with clients in person, over the phone or electronically.
  • Adhere to Williams Lea policies in addition to client site policies.
  • Use equipment and supplies in a cost-efficient manner.
Requirements
  • Minimum 1 year office services experience, preferably in a legal, banking or large corporate environment.
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
  • Familiar with general back office procedures to meet and maintain client satisfaction.
  • Good written and verbal communication skills, including professional telephone and email etiquette.
  • Ability to meet deadlines and complete all projects in a timely manner.
  • Ability to handle sensitive and/or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Williams Lea is an equal opportunities employer and welcomes applications from all qualified candidates.



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