Patient Scheduling Coordinator

24 hours ago


Madison WI USA, United States UW Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at UW Health. In this role, you will be responsible for scheduling complex appointments, evaluating scheduling policies and procedures, and providing exceptional customer service to patients and their families.

Key Responsibilities
  • Schedule appointments for surgical and non-surgical procedures, ensuring timely and efficient coordination of resources.
  • Evaluate and improve scheduling policies and procedures to ensure optimal patient flow and satisfaction.
  • Provide exceptional customer service to patients and their families, responding to phone calls and addressing their scheduling needs.
  • Collaborate with leadership to determine scheduling resource needs and implement solutions to meet those needs.
Requirements
  • High school diploma or equivalent required; Associate or Bachelor's degree in Business Administration, Healthcare, or related field preferred.
  • Minimum one year of experience in an office or customer service environment; electronic medical scheduling experience a plus.
About UW Health

UW Health is a comprehensive healthcare system dedicated to providing exceptional patient care and service. We are committed to being a diverse, equitable, inclusive, and anti-racist workplace and are an Equal Employment Opportunity, Affirmative Action employer. We welcome applications from diverse candidates and are proud to be a Magnet-designated facility.



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