Patient Scheduling Coordinator

1 day ago


Madison WI USA, United States UW Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at UW Health. As a key member of our scheduling team, you will be responsible for coordinating patient appointments, ensuring seamless communication with patients and healthcare providers, and maintaining accurate records.

Key Responsibilities
  • Schedule complex appointments that require coordination of multiple resources for surgical and non-surgical procedures.
  • Evaluate and improve scheduling policies and procedures to ensure efficient and effective patient care.
  • Provide exceptional customer service to patients and their families through timely and accurate appointment scheduling.
  • Collaborate with leadership to determine scheduling resource needs and develop strategies to meet those needs.
Requirements

To be successful in this role, you will need:

  • A minimum of one year of experience in an office or customer service environment.
  • Strong communication and organizational skills, with the ability to work in a fast-paced environment.
  • Ability to maintain accurate records and confidentiality of patient information.
  • Preferred: One year or more of experience in electronic medical scheduling.
About UW Health

UW Health is committed to providing exceptional patient care and service to our community. We are an equal opportunity employer and welcome applications from diverse candidates. We are proud to be a leader in healthcare and look forward to welcoming a talented and dedicated individual to our team.



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