Sales and Events Services Specialist
2 weeks ago
About Us
At Kimpton Hotels, we believe in the power of authentic connections. Our founder, Bill Kimpton, envisioned a hospitality experience that transcends the ordinary, fostering genuine interactions among guests and staff alike. This commitment to heartfelt service remains at the core of our mission today.
Our Unique Culture
Since our inception in 1981, our San Francisco roots have instilled an entrepreneurial spirit and a zest for life that permeates our culture. We celebrate individuality and diversity, recognizing that each team member brings unique talents and perspectives that enrich our environment.
Your Role
As a motivated professional with a strong background in sales and customer service, you will play a crucial role in enhancing the guest experience. Your responsibilities will include:
- Accurately preparing contracts and proposals while maintaining professional communication with clients.
- Collaborating with Sales Managers to effectively manage group bookings within the appropriate systems.
- Updating group changes and ensuring precise billing for each group.
- Entering essential information into Sales, POS, and Event Management systems.
- Assisting with individual reservations that qualify for special rates.
- Generating group reports and maintaining up-to-date group bookings in property systems.
- Performing administrative tasks such as typing, answering calls, and managing correspondence.
- Handling leads via phone and email, processing them within our sales system.
What You Bring
We seek candidates with:
- A minimum of 2 years of experience in the hospitality sector.
- A Bachelor's degree in hospitality is preferred.
- A flexible schedule, with availability for evenings, weekends, and holidays.
- A strong grasp of customer and market dynamics.
- Proficiency in computer skills, particularly MS Office.
- Exceptional organizational skills and attention to detail.
- Outstanding communication abilities and a passion for delivering memorable experiences.
Embracing Diversity
We are dedicated to fostering a culture that reflects the diversity of our guests. We encourage our employees to embrace and celebrate differences in personalities, lifestyles, and experiences. We welcome individuals of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and genders.
Be Yourself. Lead Yourself. Make it Count.
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