Retail Operations Supervisor
2 weeks ago
Position Overview:
As a key member of our management team, the Retail Operations Supervisor plays a vital role in ensuring the smooth functioning of store activities while achieving financial and sales objectives. This position is instrumental in fostering positive relationships with both associates and customers, thereby promoting a robust workplace culture aligned with Food Lion's strategic goals.
Key Responsibilities:
- Assist in overseeing daily store operations to drive performance and sales.
- Recruit, train, and mentor associates to enhance their skills and productivity.
- Implement performance management strategies through coaching and evaluations.
- Encourage a customer-centric environment, emphasizing prompt and efficient service.
- Safeguard store assets and manage financial transactions effectively.
- Identify and rectify unsafe conditions to ensure a secure shopping environment.
- Ensure adherence to company policies regarding security, safety, and food handling.
- Utilize various company tools for financial analysis, inventory management, and scheduling.
- Support the Store Manager in achieving budgeted financial and operational targets.
- Act as Manager on Duty in the absence of the Store Manager, fulfilling all associated responsibilities.
- Promote compliance with local, state, and federal regulations.
- Facilitate effective communication among associates to ensure clarity of expectations and training.
Qualifications:
- Preferred: College degree or equivalent experience.
- Required: Experience in a managerial role within a retail environment.
- Strong grasp of retail operations and merchandising strategies.
- Exceptional interpersonal and communication skills.
- Proficient organizational abilities.
- Ability to adapt and learn various job functions and technical requirements.
- Sound judgment in problem-solving and decision-making.
- Desire to lead and develop a diverse team across multiple departments.
- Physical capability to meet job demands, with or without accommodations.
Physical Requirements:
- Proficient in using computers and communication devices.
- Ability to stand for extended periods and perform physical tasks.
- Capability to lift and move products of varying weights.
- Ability to work in varying temperature conditions.
Food Lion is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or any other characteristic protected by law.
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