Customer Service Representative
4 days ago
Associated Banc-Corp is seeking a highly skilled Customer Care Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Respond to customer inquiries through multiple channels, including telephone, email, and digital channels.
- Provide accurate information and solutions to customers, while demonstrating enthusiasm and empathy.
- Exercise good judgment and make decisions to ensure customer satisfaction and retention.
- Mentor and train new Customer Care representatives to assist them in all aspects of the job.
- Initiate opportunities to introduce Associated Bank products and services to existing and potential customers.
- High School diploma or equivalent required.
- Less than 2 years of customer service, banking, retail, or related experience.
Associated Banc-Corp offers a competitive salary, comprehensive benefits package, and opportunities for professional development and advancement. We are committed to creating a diverse and inclusive work environment where colleagues can thrive and grow.
Compliance StatementAssociated Banc-Corp is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.
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