Customer Service Representative
4 days ago
As a Customer Service Representative at Pizza Hut, you will be responsible for providing exceptional customer service to our valued customers via the telephone.
Key Responsibilities
1. Answer customer calls in a timely and friendly manner
2. Process customer menu orders accurately and efficiently
3. Suggest additional menu items to enhance the customer experience
4. Enter orders into the POS system with precision
5. Repeat orders for accuracy and confirmation
6. Handle customer complaints in a professional and courteous manner
7. Maintain a clean and organized front-of-house area
8. Assist with food preparation and restaurant maintenance duties as needed
Requirements
1. Excellent communication and interpersonal skills
2. Ability to work in a fast-paced environment
3. Basic computer skills and knowledge of POS systems
4. Ability to stand or sit for prolonged periods
5. Availability to work a variety of shifts, including evenings and weekends
What We Offer
As a valued member of our team, you will receive comprehensive training and development opportunities to help you succeed in your role. You will also be part of a dynamic and supportive team environment that values teamwork and collaboration.
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