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Customer Service Representative

2 months ago

Green Bay, Wisconsin, United States Schneider Full time
Job Overview

Schneider is seeking a skilled Customer Service Representative to join our team in Green Bay, WI. As a key member of our customer-facing team, you will be responsible for the successful execution and completion of customer orders.

Key Responsibilities
  • Create and accept customer orders with precision and attention to detail.
  • Schedule appointments for orders in a timely and efficient manner.
  • Document all necessary information throughout the order creation process.
  • Collaborate with leaders, teams, and customers to resolve issues that arise.
Requirements
  • A high school diploma or equivalent is required.
  • One year of customer service experience is preferred.
  • Strong written and oral communication skills are essential.
  • Able to manage multiple priorities and work in a fast-paced environment.
Benefits
  • Competitive hourly rate with additional pay for second and third shifts, and weekends.
  • Comprehensive medical, dental, and vision insurance.
  • Company-paid life insurance and 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program for above-and-beyond performance.
  • Tuition reimbursement and access to a range of employee benefits.