Customer Service Representative

2 days ago


Green Bay, Wisconsin, United States Kroger Full time
{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Responsibilities:

* Provide excellent customer service by answering questions, making product recommendations, and offering samples to customers.
* Maintain a safe and clean environment by adhering to safety procedures and reporting any hazards or issues to management.
* Assist the department manager in achieving sales and profit goals by monitoring inventory, labeling and stocking merchandise, and reporting any discrepancies.
* Stay up-to-date with current promotions, sales, and products by reviewing advertisements and staying informed about new items.
* Demonstrate a positive attitude and provide excellent customer service to ensure a positive shopping experience.

Requirements:

* High school diploma or equivalent required.
* Previous retail experience preferred.
* Ability to work in a fast-paced environment and provide excellent customer service.
* Effective communication and problem-solving skills.
* Ability to lift up to 25 pounds and stand for long periods of time.

About Us:

At Kroger, we are committed to providing our customers with an exceptional shopping experience. We are a diverse team of individuals who are passionate about food and people. We take pride in our commitment to quality, safety, and customer satisfaction.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

Note: If you need reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please contact the location's management."

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