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Director of Leasing Sales Operations
2 months ago
Phoenix Tower International is seeking a highly skilled Director of Leasing Sales Operations to lead our team in driving customer colocation on all PTI Real Estate assets. As a key member of our organization, you will be responsible for developing and implementing strategies to improve customer experience and outcomes.
Key Responsibilities:- Lead a large international team of managers and individual contributors in project management, negotiation, and closing of real estate activities tied to customer orders.
- Collaborate with Finance teams on customer monthly, quarterly, and annual billing and reconciliation.
- Develop and maintain relationships with cross-functional stakeholders to drive business growth and improve customer satisfaction.
- Recruit, retain, and develop a strong and effective team that prioritizes meeting customer objectives and needs.
- Establish standards, processes, and controls for our contracts and real estate activities associated with customer orders.
- Bachelor's degree in real estate, business, finance, or related discipline.
- 8+ years of demonstrated experience in commercial real estate, with a strong preference for wireless infrastructure management.
- 5+ years' experience in leading large teams through change.
- Strong commercial and business acumen, with a focus on meeting customer objectives and requirements.
- Data-driven management and decision-making skills required.
- Excellent relationship management and collaboration skills with cross-functional teams and leadership.
- Superior communication and interpersonal skills.
- Ability to solve complex problems, communicate outcomes, and influence conversations.
At Phoenix Tower International, we believe in creating a workplace that's dynamic and innovative. We offer an entrepreneurial environment where your ideas can make a real impact. We are all about collaboration, customer-centricity, and pushing the boundaries of what's possible.