Digital Operations Coordinator

3 days ago


Lake Forest, Illinois, United States Collabera Full time
Job OverviewThe Digital Lab Operations Team is seeking a highly organized and detail-oriented Client Services Associate to assist with various tasks to support the team's operations. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.Key Responsibilities
  • Manage Digital Lab Team calendars and shared email boxes
  • Follow up on status updates and action items from various workstreams
  • Take notes for business function meetings and create PowerPoint slides
  • Own and manage internal meeting room bookings and purchase orders
  • Update training materials and schedule trainings
  • Manage MS Teams access and document organization
  • Run and pull reports
Qualifications
  • Bachelor's degree in business or marketing
  • Minimum of 3 years of hands-on work experience in client service, account, or response management discipline
  • Excellent written, verbal, and interpersonal communication skills
  • Strong attention to detail and ability to work in a fast-paced environment
  • Proficiency in Office Software: Word, PowerPoint, Outlook, and Teams, with strong Excel skills and formula creation knowledge
  • Ability to interact effectively with multiple cross-functional team members
  • Self-motivated and able to work independently with minimal supervision
Preferred Requirements
  • Pharma industry experience
  • Purchase order processing experience
  • Project management experience


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