Patient Placement Coordinator

3 weeks ago


Boston, Massachusetts, United States Tufts Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Placement Specialist to join our team at Tufts Medicine. In this role, you will be responsible for interviewing patients, collecting demographic and financial information, and verifying insurance coverage. You will also be responsible for collecting patient payments, posting collected payments, and providing financial counseling to patients.

Key Responsibilities
  • Conduct pre-registration tasks for inpatients and outpatients, including collecting demographic, financial, and clinical information.
  • Verify patient insurance coverage and obtain authorization, pre-certification, and/or notification as necessary.
  • Collect patient payments and post collected payments in the system of record.
  • Provide financial counseling to patients and document patient financial state and related information in the system of record.
  • Interact with physicians, nursing units, and office staff in a courteous and professional manner.
Requirements
  • High school diploma or equivalent required.
  • One year of medical office, insurance, physician's office practice, or hospital registration experience preferred.
  • Bilingual skills a plus.
Physical Requirements
  • Frequent sitting, occasional standing or working, and lifting of 10-15 pounds.
  • May be exposed to dust and other typical office-like discomforts.
  • Manual dexterity using fine hand manipulations for computer keyboard operation.
Skills and Abilities
  • Computer literacy required, including familiarity with word processing programs and electronic spreadsheets.
  • Strong customer service skills, including excellent interpersonal and telephone skills.
  • High degree of tact necessary due to frequent interaction with patients, physicians, and insurance companies.

Tufts Medicine is an equal opportunity employer and values diversity and inclusion. We are committed to providing a work environment that is free from discrimination and harassment. If you are interested in this opportunity, please submit your application through our website.



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